Our Community Update
Banner Health embraces its role as a nonprofit provider and community partner and we have shared our story in our Banner Health Community Update Video. Watch our latest update to the community on how we are fulfilling our mission.
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Banner Health Community Update Video - Full Transcription
Audio: Thematic background music begins.
Image: Banner Health logo
Text: Banner Health: MISSION STATEMENT
Image: Peter S. Fine speaks on-camera
Text: Peter S. Fine, FACHE -- President/Chief Executive Officer
Audio: “Our mission statement is 'Making a difference in people’s lives through excellent patient care.’ That means....”
Image: Footage of technician and patient as he oversees her X-ray procedures.
Audio: “…everything we do has to be focused around that sentence. Is there anything more important than that?”
Image: Ed Oxford speaks on-camera
Text: Ed Oxford -- Senior Vice President/Chief Talent Officer
Audio: “Well, I think one of the things that makes me most proud of being at Banner Health is the way we're focused on patient care.”
Image: A nurse rolls an in-patient (in bed) along a corridor.
Audio: “Here, we save lives.”
Image: John Hensing, MD, speaks on-camera
Text: John Hensing, MD -- Executive Vice President/Chief Medical Officer
Audio: “It is very clear that this organization defines its success in how well it takes care of patients.”
Image: Dennis Dahlen
Audio: “It is the highest thing that we strive to be.”
Images: Flash footage of various medical personnel on-the-job, i.e. two colleagues consult, a team of physicians during surgery, a staff member monitors a patient’s vitals.
Audio (Peter S. Fine): “It's an organization where you can come to work and find people living that mission statement everyday.”
Image: Peter S. Fine continues on-camera
Audio: “This is an organization of integrity. We mean what we say, and we do what we say.”
Image: Banner Health logo
Text: Banner Health: COMMUNITY
Image: Rebecca Kuhn speaks on-camera
Text: Rebecca Kuhn -- President, Arizona East Region
Audio: “I would like our community to view Banner Health as the best place to come for care...”
Image: Patient undergoes X-ray.
Audio: “… the best place to work…”
Image: Two colleagues view information on a computer screen.
Audio: “…and for our physician colleagues -- the best place to practice.”
Image: Physicians attend a patient.
Image: David M. Bixby speaks on-camera
Text: David M. Bixby -- Senior Vice President/General Counsel
Audio: “I would want people in our communities to see Banner Health as the leader…”
Image: Close-up of heart X-ray/monitor.
Audio: “…the leader in elevating the quality of health care in those communities.”
Image: Staff member playfully interacts with young girl.
Image: Kathy Bollinger speaks on-camera
Text: Kathy Bollinger -- President, Arizona West Region
Audio: “We have a tremendous obligation to our community. As a tax-exempt facility, we have an opportunity to give back to our community in very substantial ways.”
Image: Ed Oxford continues on-camera
Audio: “Well, being in a non-profit organization for me means that I'm connected to my community.”
Images: Exterior and interior views of a Banner Health facility.
Audio: “When we finish at the end of the day, whatever dollars we collect go back into making our facilities and our people the best they can be.”
Image: Rebecca Kuhn continues on-camera
Audio: “Welcome and support and provide care…”
Image: A patient rests in a post-op area.
Audio: “…and a full scope for every individual who walks through our doors…”
Images: Patient during an X-ray procedure; a newborn sleeps soundly in a crib.
Audio: “… irrespective of ability to pay.”
Image: Dennis Dahlen continues on-camera
Text: Dennis Dahlen -- Senior Vice President/Chief Financial Officer
Audio: “The mission statement doesn't make a distinction between those who can afford it and those who can't. So clearly, it's part of our mission to provide health care…”
Image: A medical staff member shares a laugh with a patient as she checks the patient’s vitals.
Audio: "…to the communities in which we serve.”
Image: Ron Bunnell continues on-camera
Audio: “Community benefit…”
Image: A little girl trots gaily over to her mother for an embrace.
Audio: “…is really about all that Banner does for its community…”
Image: Ron Bunnell continues on-camera
Audio: “…all the charity care that we provide in our emergency rooms.”
Image: David M. Bixby continues on-camera
Audio: “There are lots and lots of examples…”
Image: Interior view of the Poison Control Center
Audio: “…a Poison Control Center…”
Image: A staff member interacts with two young patients.
Audio: “… the school-based clinics…”
Image: Staff member assists a wheelchair patient.
Audio: “…teaching programs that we have -- patient education, community education...”
Image: Kathy Bollinger continues on-camera
Audio: “…preventive screenings and community health fairs...”
Image: Ron Bunnell continues on-camera
Audio: “…taking care of the vulnerable elderly.”
Image: Rebecca Kuhn continues on-camera
Audio: “Philanthropy is of significant value to our facilities. We rely on that aspect to help us…”
Image: Exterior front view of the Banner Gateway facility.
Audio: “…fund the important work that we're doing.”
Image: Rebecca Kuhn continues on-camera
Audio: “We've been able name the new children's facility in honor of the Cardon family.”
Image: Exterior front view of the Cardon Children’s Medical Center.
Image: Jim Ferando speaks on-camera
Audio: “In Sterling, Colorado...”
Image: Exterior view of the Banner Health Sterling MedCenter.
Audio: “…we received an $8 million gift from a member of the community for a cancer center.”
Image: Banner Health logo
Text: Banner Health: CLINICAL QUALITY
Image: Peter S. Fine continues on-camera
Audio: “If you look at the organization today, it's real focus is about clinical quality.”
Image: John Hensing, M.D., continues on-camera
Audio: “Banner Health should be viewed as the very best place to get medical care.”
Image: Ron Bunnell, on-camera, continues
Text: Ron Bunnell -- Executive Vice President
Audio: “Our communities see us as the place to go to get quality health care. We are all about quality.”
Image: Kathy Bollinger continues on-camera
Audio: “This is a company that is going to be known as the best and safest place to receive care.”
Image: John Hensing, M.D., continues on-camera
Audio: “Banner has made, and continues to make…”
Images: Flash images of advanced technological equipment with Banner Health medical staff at the helm.
Audio: “…major commitments to ongoing improvement and the adoption of technology to provide the safest care and the highest quality clinical care.”
Image: Peter S. Fine continues
Audio: “Well, it's important to us that the public at large sees us as an organization they can trust.”
Image: John Hensing, MD, continues on-camera
Audio: “To us innovation is really the process…”
Images: A staff member reviews mounted x-rays; a patient waits on an examination table; medical staff member at work.
Audio: “…whereby we look for the very best way of using a variety of tools to provide the very best patient care.”
Image: Peter S. Fine continues on-camera
Audio: “They know that they can put their loved ones in our hands and that we will take care of them to the best of our ability.”
Image: Banner Health logo
Text: Banner Health: PATIENT EXPERIENCE
Image: Rebecca Kuhn continues on-camera
Audio: “It's very important that patients have a great experience.”
Image: Ed Oxford continues on-camera
Audio: “Patient experience is critical to Banner's future.”
Image: Jim Ferando continues on-camera
Text: Jim Ferando: President, Western Region
Audio: “Our goal is to provide the highest quality of patient care at every one of our facilities so they don't have to go outside the community.”
Images: Exterior views of a few of the Banner Health facilities, including Banner Health North Colorado Medical Center and Banner Heart Hospital.
Audio (Ed Oxford): “Any patient that's thinking about coming to our hospital, can compare our score to any other hospital score. We want them to come here. We want them to get their care here.”
Audio (Jim Ferando): “We want the patient experience at every single one of our facilities to be exactly the same -- high level, high quality and the lowest cost possible.”
Image: Rebecca Kuhn continues on-camera
Audio: “One of our greatest accomplishments often comes in a very simple form and that is the letters, things like, ‘When I as in my greatest need this individual came and spent time with me sitting at the bedside’. Those are the things that matter to patients.”
Image: Banner Health logo
Text: Banner Health: JOURNEY
Image: Image: Kathy Bollinger continues on-camera
Audio: “It's the patient's judgment of us that will matter. They look around, they see whether people are happy to be with one another. Is this a place where people seem to love what they do?”
Image: Ed Oxford continues on-camera
Audio: “Our commitment to our employees here at Banner is very very simple and aligns well with our mission. It is that, 'We'll help make a difference in your life and in your career so that you can make a difference in the lives of others.”
Image: Peter S. Fine continues on-camera
Audio: “Someone who's coming to Banner Health…”
Images: Multiple flash clips of various medical staff on-the-job.
Audio (Peter S. Fine): “…to become a new employee, really should be looking at this as a journey of a lifetime.”
Audio (Rebecca Kuhn): “It's important for our employees to know that this is a place to grow.”
Audio (Peter S. Fine): “We want to attract the best and brightest people. Leadership matters.”
Image: Peter S. Fine continues on-camera
Audio: We spend a lot of time and a lot of effort in training our leaders, developing our leaders and putting them in the position where they can maximize their capabilities and therefore maximize the results of the organization.”
Image: Ed Oxford continues on-camera
Audio: “Great leaders bring energy, enthusiasm, excitement to the workplace every single day.”
Image: In the laboratory, a medical staff member reviews records/results.
Image: Kathy Bollinger continues on-camera
Audio: “There are tremendous people in this organization that are just really passionate about developing the next generation of leaders.”
Image: Banner Health logo
Text: Banner Health: VISION
Image: Peter S. Fine continues on-camera
Audio: “Well, our vision is to be an industry leader.”
Image: Ron Bunnell, on-camera, continues
Audio: “It is such an exciting wonderful time to be part of health care…”
Image: A staff member attends a patient at bedside.
Image: Ron Bunnell continues on-camera
Audio: “…and if you want to be a part of an organization that will be an industry leader, Banner is the best health care organization for you to join.”
Image: Banner Health logo
Text: Banner Health
Audio: Background music ends.
