About Banner Health  

Medical Excellence

Medical Excellence  

At Banner Health, we take every possible step to provide the highest quality and safest care possible.  We use technology and innovation to help us provide excellent patient care.

Care Transformation

Banner Health has embarked on Care Transformation, which unites best practices in clinical care with leading-edge clinical computer systems to provide better, safer care to patients. 

Care Transformation places patient information at caregivers’ fingertips by using an integrated electronic medical record that contains lab results, doctors’ and nurses’ notes and charting, and medical images.

We debuted Care Transformation at Banner Estrella Medical Center in January 2005. We are working diligently to have it at all of our facilities.

Performance Measurement

Everyday Banner Health measures the clinical quality of patient care in key areas like open-heart surgery, stroke, ICU and heart failure.  By comparing these outcomes with other leading health care organizations, we identify best practices and use them in all our facilities. Read our quality report.

Patient Safety

Our passion is patient safety.  Patient safety committees work within our facilities and we work with our patients so they can take a role in their safety. Banner Health also plays a leadership role in several nationwide patient safety efforts, including the 5 Million Lives campaign, which aims to dramatically reduce incidents of medical harm in U.S. hospitals. Other steps we have taken:

  • Rapid Response Teams include physicians and nurses trained to provide help before a medical emergency arises.
  • Medication reconciliation ensures that patients receive the right medications 
  • A systemwide complaint and grievance process to respond to patient concerns.

Leading through Innovation

Several innovative technologies have helped Banner continually improve patient care. 

  • iCare Intensive Care: Banner Health was the first health care provider in the communities we serve to use iCare Intensive Care program, which allows for continuous monitoring of ICU patients by intensive care physicians from a remote monitoring center. We are one of the first also to use it to monitor medical/surgical patients.
  • Simulation Education and Training Center : Banner Health is now offering a virtual hospital at the Banner Simulation Medical Center that can help train physicians and nurses. The facility. believed to be the nation's largest, is part of the Banner Simulation System.
  • Surgical Robotics: Banner Health hospitals offer advanced surgical robotics technology to expand the ability of surgeons to perform complicated procedures with fewer, smaller incisions. Intuitive
  • OB Patient Safety: Banner Health is the first health care system in the western United States to implement the IPRob obstetrical system, now known as PeriBirth, which helps ensure safe deliveries.
  • Medical Education: Banner Health is a leading provider of well-trained and highly skilled physicians through medical education programs at Banner Good Samaritan Medical Center in Phoenix, Ariz. and at North Colorado Medical Center in Greeley, Colo. Banner Health has also developed the Banner Center for Health Careers as a long-term initiative to create a pool of qualified clinical professionals in nursing and other hard-to-fill areas such as pharmacy, medical imaging and respiratory therapy.  Banner Health has provided nearly $5 million for the training of future doctors, nurses and therapists and the continuing education of current health care professionals.
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