Considering the size and volume of the hospital, Banner Thunderbird has maintained much of its community roots, enjoying strong working relationships with physicians and community leaders.
Hospital administration and department leaders are known for visiting with staff all hours of the day. This has created an open dialogue between leadership and staff, which has fostered a “can-do” attitude towards projects. Much of this can be seen in the successful implementation of electronic medical record (EMR). Banner Thunderbird was the first large existing Banner hospital to use EMR. As Banner has opened newly built hospitals, those model facilities opened with EMR in place. When Banner was looking for the first existing hospital to convert to EMR, they looked no further than Thunderbird.
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