Journey Spotlight:
Andrea, Tax Specialist

Journey Spotlight: Andrea Silva  - Full Transcription

Audio:  Opening Theme Music

Image: Animation effect of “Journey Spotlight” title (a spotlight moves across frame and reveals the words against a black background.)

Text: Banner Health ©
Journey Spotlight

Text: Kyla Hill, Banner Correspondent

Image: Kyla Hill. She stands outside at the entrance to Banner Corporate Center. She uses a handheld microphone.

Audio:  “Welcome everyone, to another edition of Journey Spotlight. We’re here today at the Banner Corporate Center in Phoenix, and we’re going to go inside and talk to Andrea Silva.”

Image: Kyla Hill and Andrea Silva (both seated). Kyla continues.

Audio:  “Thank you, Andrea, for joining us today. And you’ve been such a dedicated Banner employee here for a past number of years. It was during that time here at Banner that you lost your son, Nick.”

Text: Andrea Silva, Tax Specialist
Image: Kyla Hill and Andrea Silva

Silva Audio:  “Yes. My son was diagnosed in 2005 with cancer, and he stayed at Banner Desert Arizona or the children’s hematology/oncology unit. And he was very well-cared for. And then he also spent three weeks over at the City of Hope over at Good Sam. And it was during that time that I was able to stay with him at the hospital and also be at home with him during some of the days that he had to be at home.”

Hill Audio:  “And over the years here you’ve been able to accrue a number of hours of paid time off, so you didn’t have to worry about that?”

Silva Audio:  “Yes. I had so much PTO I even had to cash out on a yearly basis, because we never went anywhere. But when it came down to Nick’s illness, I had enough that I could get through the days that I needed to be off; but it was nice to know that I had employee friends that were offering to donate PTO if I needed it.”

Hill Audio:  “And you were also able to take advantage of telecommuting and flexible work schedules?”

Silva Audio:  “Yes. During his time at the hospital, he would be in the hospital for about five days, and then he’d have to be away from people for a few extra days; so I would telecommute work from home for a couple of those days so I could be there to care for him but also be able  to work and get some stuff done while I was off.”

Hill Audio:  “And overall, what did it mean to have the support of Banner and your co-workers during this time?”

Silva Audio:  “It was really great. Being here for the 23 years that I’ve been here now, the employees -- my friends, really came through emotionally, spiritually and financially helping me and my family during this time. They’re like my extended family.”

Hill Audio:  “Well, thank you so much for joining us today.”

Image: Kyla Hill concludes interview.

Audio Audio:  “And thank you for joining us. I’m Kyla Hill from Corporate HR. We’ll see you next time on Journey Spotlight.”