Patients & Visitors at Banner – University Medical Center  

Information for Visitors


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Family and friends play a key role in the healing process, and they are encouraged to visit during your hospital stay. For the safety and comfort of others, patients are limited to two visitors in the room at once. Additional visitors may wait in designated waiting areas. 

Visitor Hours
Visiting hours are between 9 a.m. and 9 p.m. daily. However, visiting hours may vary by unit and individual patient needs. Under special circumstances, when a patient's condition warrants, clinical staff may approve visitors after 9 p.m. These visitors must be registered with Security and are required to wear a visitor identification badge.

To ensure patient safety, seasonal visitor restrictions may be implemented.

Visitor restrictions at Banner – University Medical Center Phoenix

Please speak with your nurse about visitor restrictions.

  • General Visiting Hours
    • 10 a.m. to 9 p.m., two visitors per patient at any time
  • Maternity (3rd Floor)
    • Fathers anytime
    • Relatives and friends 10 a.m. to 9 p.m. with the approval of the patient; two visitors per patient at any time
  • Critical/Intensive Care 
    • For information on visiting the Critical/Intensive Care units located on floors 1, 2, 11, and 12, please ask the nurse or patient representative

Note: Some units may have "quiet times" when no visitors will be permitted. This information will be shared during admission to the unit.

Visitor Parking
Visitors have many options when it comes to parking on campus. Valet parking is available for a $4 fee at the hospital's main entrance.

Parking Garage Fees
A parking garage is available near the main entrance (off 12th Street) with a minimum $2 charge (after a 30-minute grace period). Charges for longer visits are:

  • Three hours - $3
  • Four to eight hours - $4
  • Eight to 24 hours - $8

Those planning to visit on a frequent and/or regular basis may purchase a $20 weekly parking pass valid for seven consecutive days at the Gift Shop inside the building. No refund is given for unused days.

In addition to the garage, several parking lots provide free parking throughout campus. Visitors and patients will have several parking lots available for parking at no cost and free shuttle service will be provided between those lots and the hospital’s main entrance. Parking and free shuttle information

Patients visiting a few care areas including radiation oncology, rehabilitation services and visitors to the Banner Family Pharmacy will still be able to get parking validated.

RV Parking
On-campus RV parking with hookups are available for out-of-town visitors. Please contact hospital Security at (602) 747-4400 for information on RV parking.   

Shuttle Transportation
For your convenience, complimentary shuttles travel between visitor parking lots and the main entrance daily from 8 a.m. to 8 p.m. A special discharge parking lot is located on the south side of the hospital off Willetta Street.

Banner – University Medical Center Phoenix
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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