Patients & Visitors at Banner – University Medical Center  

Welcome to Banner – University Medical Center Phoenix

Dr. Steve Narang photo  

Dear Patients and Friends,

Thank you for considering Banner – University Medical Center Phoenix, one of Arizona’s leading hospitals, for your medical care, treatment and recovery. Your comfort and recovery is important to our entire staff, which is dedicated to creating a healing environment for you and your family. If there is something we can do to make your stay more pleasant, please let us know.

As an academic medical center focused on clinical excellence, research and teaching, the goal of our entire team is focused on ensuring you receive the very best care from top-notch medical experts.

Our online Patient Information Center contains important information about the patient care experience at Banner – University Medical Center Phoenix. I invite you to review this information, as it will be a helpful reference for your stay in the hospital.

Please note our visiting hours and our request for limiting patient visitors to two visitors per patient. Our visitor policy was created to ensure a safe and peaceful environment that is conducive to healing.

We would like to hear from you about your experiences at the hospital. To give any feedback, please talk with your caregivers or with the manager of the department where you are receiving care.

You can also contact our Patient Relations Office at (602) 839-2236 (dial 1-2236 from inside Banner – University Medical Center Phoenix) weekdays between 8:00 a.m. and 4:30 p.m. If you have an urgent need after hours, please call the hospital operator by dialing "0" and then ask to speak with the "house supervisor."

You may be randomly selected to receive a patient satisfaction survey after your discharge. Please take the time to complete and return a survey if you receive one in the mail. Your patient experience is very important to us.

On behalf of our entire staff, thank you for choosing Banner – University Medical Center Phoenix for your care.

Sincerely,

Steve Narang, MD
Chief Executive Officer
Banner – University Medical Center Phoenix

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Banner – University Medical Center Phoenix
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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