Patients & Visitors at Banner – University Medical Center  

Your Experience

Your Experience



At Banner – University Medical Center Phoenix, our primary goal is to ensure that you are as comfortable and well taken care of as possible during your stay with us. We offer many amenities that we hope you enjoy while you are at the hospital.

Skylight ACCESS TV
Banner – University Medical Center Phoenix is proud to introduce the Skylight ACCESS TV system in many of our patient rooms. Easy to use, the system includes free local and cable TV channels, free on demand movies, free Internet access (limited) and free music channels. You can also access hospital information, health education and contact various hospital departments via the Skylight system.

We hope you will provide our hospital staff with immediate feedback about your stay via the “Give Us Feedback” section. If you need assistance with the Skylight ACCESS TV system, please ask your caregiver or call (877) 694-9355. Turn to Channel 2, to see a quick list of available local stations and cable networks.

Guest Wireless Services
Banner – University Medical Center Phoenix and Banner Health Information Technology are pleased to provide Guest Wireless Services for our patients and their families. This service is for a patient or their family to use while being hospitalized. Your own laptop will be needed; hospital computers are not available for this use.

Staying in touch with loved ones and friends while also managing a health care challenge can be difficult. But staying connected is a crucial component to getting, and staying well—for both patients and caregivers. Banner Health understands these obstacles, and we’re prepared to help. Now you can stay connected with family, friends and colleagues before, during and after a health care challenge through a CarePages website.

Healing Environment
Dedicated to healing the whole person—mind, body and soul—Banner – University Medical Center Phoenix offers an enhanced healing environment for patients and their families.

If we can answer any questions, accept any compliments, or address any opportunities for improvement, please do not hesitate to contact our Patient Relations department at (602) 839-2236.

Banner – University Medical Center Phoenix
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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