Services at Banner – University Medical Center Phoenix  

For Our Patients


The Banner Family Pharmacy is proud to be your pharmacist. We're available to answer questions about prescription drugs as well as over-the-counter medicines.

Here are some questions we encourage all of our patients to ask:

What is the name of my medication? What is it supposed to do?
Learn the names of all your medications and know why you are taking each one. If you see more than one doctor, give each doctor a list of all the medications you are taking.

Keep track of your medicines:
Use our Banner Medication Form right arrow

When and how should I take my medication?
If your medication is going to help you, you need to take it correctly. Ask—

  • Should I take this medication on an empty stomach or with food?
  • How often should I take it?
  • What time of day should I take it?

What if I forget to take my medication?
Try to follow the directions as closely as possible. But if you miss a dose, don’t take a double dose.  Ask your pharmacist about this possibility -- you should know what to do before it happens.

How long should I take it?
You could cause a potential health problem if you do not take all your medication or if you continue to take some medications longer than prescribed. Your doctor should indicate the length of time with your prescription order.

What about taking other medications or drinking alcohol at the same time?
Your prescription and OTC medications may interact with other drugs and cause harmful effects.  Certain foods or alcohol also may interact with drug products.  Never begin taking a new medication without asking your pharmacist if it will interact with alcohol, foods, or other medications.

Should I change my activities?
Some medications can make you sleepy and may affect activities such as driving or operating equipment.  Be sure to ask this, especially if you work or enjoy activities that require your full attention.

Could this medication give me an allergic reaction?
If you always use the same pharmacy, your pharmacist will keep track of your medication history and can help you avoid allergic reactions to the drug prescribed to you.

Should I expect any side effects?
All medications can cause side effects, but they are not necessarily serious. Your pharmacist and health care provider can help you watch for, understand, and deal with any side effects. If you have unexplained side effects, contact your health care provider or pharmacist.

What if I’m pregnant or breastfeeding?
Women should consider the possible effects of medications on an unborn child or nursing baby. Some drugs have little to no risk, but others can cause birth defects if the mother takes them early in pregnancy. Some drugs may pass through a mother’s system into breast milk and can harm to a nursing baby.

How should I store my medications?
Medications may lose their effectiveness if they are stored incorrectly. Your bathroom medicine cabinet and your kitchen counter are not good places because of the moisture and heat in those rooms.  Be sure to store your medication in a dark, cool, and dry location.

Over-the-counter products Are Serious Medications
Many people think that medications you can purchase without a prescription are harmless. They expect over-the-counter (OTC) products to help them, but do not realize their potential for harm. Your pharmacist will be able to answer any questions relating to the benefits and potential dangers when taking OTC medications.
Ask your pharmacist these four questions before you take any new OTC medication:

  • What OTC medications are available for the symptoms I have?
  • How much of this OTC should I take at a time?
  • How often should I take this OTC and for how many days in a row?
  • What other medicines, herbals, or supplements should I avoid while taking this OTC?


Banner – University Medical Center Phoenix
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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