Services at Banner Del E. Webb Medical Center  

Breast patient navigator

Claudine Nurse Navigator Claudine Shelley  

When a patient learns their mammogram has turned up something suspicious, knowing the next steps can be difficult. Moreover, fear of the unknown can set in. Banner Del E. Webb Medical Center aims to quell those fears and help patients through the course of their diagnosis, treatment and recovery by providing a new support service – a breast patient navigator. 

This unique and proactive approach to cancer care will focus on breast health – regular breast self-exams, clinical exams and concerns about breast lumps - and provide patients emotional support as they navigate the often difficult- to- understand medical system.  

Whether helping a patient through the further testing or dealing with a breast cancer diagnosis, the patient navigator’s job is to provide support and resources needed to help patients make an informed choice for the appropriate treatment plan prescribed. The patient navigator guides patients through the health care system, helps them establish relationships with their health care providers and provides answers through evidence-based education. 

Patients who come to Banner Del E. Webb’s Diagnostic Center have the patient navigator as a resource if there’s a breast abnormality – whether it is benign or cancerous. Once the patient navigator has established contact with a patient, she’s there to educate them and offer support prior, during and after procedures. This helps ensure that the patient and ordering physician receive results in a timely manner. This nurse also navigates patients to resources available and empowers them to become informed participants in their care.    

central scheduling

Banner Del E. Webb Medical Center
14502 W. Meeker Blvd.
Sun City West, AZ 85375
(623) 524-4000
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