About Banner Estrella Medical Center  

This is Banner Estrella

 
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Banner Estrella Medical Center Video - Full TranscriptionBanner Health

Audio: Opening music over introduction

Text:   This is Banner Estrella

Image:  Three employees appear one-by-one, speaking as one, the opening dialogue.

Text:  This is Banner Estrella
Making a difference
Through excellent patient care

Audio:  “This is Banner Estrella, part of Banner Health. And our nonprofit mission is making a difference in people’s lives through excellent patient care.”

Audio:  Thematic background music continues throughout video.

Text: Carol
Banner Estrella Patient

Image: Carol speaks on-camera

Audio:  “I was an out patient here at Banner Estrella. I was very impressed with the hospital because it was very clean and there were a lot of staff who kept me very informed during the entire procedure.”

Images: Patients receive one-on-one care from medical professionals and family.

Narrator Audio:  “You can see it in our commitment to our patients. It’s reflected in the eyes of the family whose child has just received the highest quality care available anywhere. And it’s demonstrated in the attitude of the employees who love what they do—our family taking care of your family.”

Images: Aerial shot of a Southwest Phoenix Housing community
Health professionals working with state-of-the-art technology.

Narrator Audio:  “Banner Estrella serves residents living in the rapidly growing Southwest Phoenix area. Our nonprofit, state-of-the-art health care, combined with the highest level of service, leads to our ultimate goal of providing you with an exceptional patient experience.”

Text:   Heart Services
Medical Imaging
Orthopedic Services
Women & Infant Services

“In addition to outstanding emergency and medical care, Banner Estrella offers a variety of specialized services, including heart services, medical imaging, orthopedic services and a comprehensive women and infants services program. Banner Estrella is a national leader in using innovation and technology to help deliver medical excellence.”

Images: Medical staff and caregivers attend to patients.
Medical staff accessing information from computers.

Narrator Audio:  “Banner Estrella is a national leader in using innovation and technology to help deliver medical excellence. We are one of the first hospitals to provide care givers access to our comprehensive electronic medical record system, allowing appropriate and protected computerized access to medical history. This includes prescriptions, lab results, X-rays and other information that helps ensure you receive the safest and highest quality care possible.”

Text:   Keith
Banner Estrella Employee

Image:  Keith speaks on camera.

Audio:  “We’re about excellent patient care at Banner Estrella. It’s what we do best.”

Images: Exterior area for patients and guests.
Interior rooms and amenities

Narrator Audio:  “The soothing healing environment at Banner Estrella supports the physical, emotional and spiritual needs of our patients.”

Text:   Pet Therapy
Spiritual Care
Acupuncture
Massage Therapy

Narrator Audio:  “Features include private rooms, room service meals for patients and family members, pay-per-day movies, free internet access and complimentary healing treatments, such as pet therapy, spiritual care, acupuncture and massage therapy.”

Images:  Exterior of hospital as seen from entrance area. Chapel provided within Banner Estrella.

Narrator Audio:  “The Banner Estrella campus also provides relaxing spaces for meditation and spiritual reflection.”

Images:  Medical professionals and care givers attending to patients.

Narrator Audio:  “At Banner Estrella, we’re deeply committed to providing the highest quality clinical care and an excellent patient care experience to all people in need, whether in our hospital beds, our emergency department or through Out-Patient Services. That commitment helps us to remain one of the leading hospitals in the country when it comes to patient satisfaction.”

Text: Deb Krmpotic
CEO, Banner Estrella Medical Center

Image: Deb Krmpotic speaks on-camera.

Audio:  “I’m Deb Krmpotic, CEO of Banner Estrella Medical Center. On behalf of our amazing staff of nurses, physicians and associated professionals, I want to welcome you and thank you for choosing Banner Estrella for your family’s care. We pride ourselves on providing family-centered care and want you to feel at home while you are with us. Please take a moment to review your patient guide for helpful information on your room, your care and even your diagnosis. If you have questions or concerns during your hospital stay, please let your care giver know so we can assist you. Thank you for giving us this opportunity to serve you and your family. We appreciate your confidence and trust.”

Audio:  Music over wrap-up and closing titles

Image: Three employees appear one-by-one, speaking as one, the closing dialogue.

Text: This is Banner Estrella
Making a difference
Through excellent patient care

Audio:  “This is Banner Estrella, part of Banner Health, and our nonprofit mission is making a difference in people’s lives through excellent patient care.”

Text: [Logo]
Banner Health
Copyright 2012

Banner Estrella Medical Center
9201 W. Thomas Road
Phoenix, AZ 85037
(623) 327-4000
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