This is Banner Estrella
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Banner Estrella Medical Center Video - Full Transcription
Audio: Music plays in background throughout video.
Text: This is Banner Estrella
Image: BEMC female staff member, speaking on-camera
Audio: “This is Banner Estrella, part of Banner Health. And our nonprofit mission…”
Text: Making a difference
Image: BEMC female staff member, speaking on-camera
Audio: “…is making a difference in people’s lives…”
Text: Through excellent patient care
Image: BEMC male physician, speaking on-camera
Audio: “…through excellent patient care.”
Images: Three photos exhibiting patient care.
Text: Carol, patient
Image: Carol on-camera, speaking
Audio: “I was an outpatient here at Banner Estrella. I was very impressed with the hospital, because it was very clean; and there were a lot of staff who kept me very informed during the entire procedure.”
Images: Footage of medical staff and patient interaction: a patient using walker is assisted by hospital staff down a corridor; a young patient is comforted by his mother; technicians attend a patient during x-ray procedures; a mother cradles her newborn as the infant’s father looks on.
Narration Audio: “You can see it in our commitment to our patients. It’s reflected in the eyes of a family whose child has just received the highest quality care available anywhere. And it’s demonstrated in the attitude of the employees who love what they do. Our family taking care of your family.”
Images: Three photos of various health care services
Image: Wide view of residential southwest Phoenix.
Narration Audio: “Banner Estrella serves residents living in the rapidly growing southwest Phoenix area.”
Images: Footage of BEMC hospital activity, i.e. in-house discussion between staff, computer-related tasks and in-patient care.
Narration Audio: “Our non-profit state-of-the-art health care, combined with the highest level of service, leads to our ultimate goal of providing you with an exceptional patient experience. In addition to outstanding emergency and medical care, Banner Estrella offers a variety of specialized services including…”
Texts: (Appearing one after another)
Heart Services
Medical Imaging
Orthopedic Services
Women & Infant Services
Narration Audio: “…heart services, medical imaging, orthopedic services, and a comprehensive women and infant services program.”
Images: Shots of patients receiving varied medical services along with footage of the center’s hospital staff and patients:
Narration Audio: “Banner Estrella is a national leader in using innovation and technology to help deliver medical excellence. We are one of the first hospitals to provide caregivers access to our comprehensive electronic medical records system, allowing appropriate and protected computerized access to medical history. This includes prescriptions, lab results, x-rays, and other information that helps ensure you receive the safest and highest quality care possible.”
Images: Three photos of various health care services
Text: Keith, Banner Estrella Employee
Image: Keith, speaking on-camera
Audio: “We’re about excellent patient care at Banner Estrella. It’s what we do best.”
Image: Interior and exterior shots of Banner Estrella; a large sculpture of a woman in foreground. Varied footage of staff interacting with patients, i.e. examination and meal time.
Narration Audio: “The soothing, healing environment at Banner Estrella supports the physical, emotional, and spiritual needs of our patients. Features include private rooms, room service meals for patients and family members, pay-per-day movies, free internet access and complimentary healing treatments such as…”
Texts: (Appearing one after another)
Pet Therapy
Spiritual Care
Acupuncture
Massage Therapy
Narration Audio: “…pet therapy, spiritual care, acupuncture and massage therap.”
Images: Shots of buildings and services provided at Banner Estrella campus. Exterior and interview views reflect images of staff, patients and various medical equipment and technologies in action.
Narration Audio: “The Banner Estrella campus also provides relaxing spaces for meditation and spiritual reflection. At Banner Estrella, we’re deeply committed to providing the highest quality clinical care and an excellent patient care experience to all people in need, whether in our hospital beds, our emergency department, or through outpatient services. That commitment helps us to remain one of the leading hospitals in the country when it comes to patient satisfaction.”
Text: Rob Gould
CEO Banner Estrella Medical Center
Image: Rob Gould on-camera in foreground, speaking, while three people seated in background, talk among themselves.
Audio: “Hi. I’m Rob Gould, CEO of Banner Estrella Medical Center. On behalf of all the staff, I want to welcome you and let you know that we are honored to have the opportunity to provide you with excellent patient care.”
Images: Rob Gould on-camera, speaking.
Photo of medical staff member conversing with patient.
Audio: “Please consult your patient guide for helpful information during your hospital stay. If you have any questions or concerns, don’t hesitate to speak to your caregiver or call our…”
Text: PATIENT RELATIONS COORDINATOR
(623) 327-5230
Audio: “…Patient Relations Coordinator at the number on your screen. Thank you for choosing Banner Estrella.”
Text: This is Banner Estrella
Image: Female staff, speaking on-camera
Audio: “This is Banner Estrella, part of Banner Health. And our nonprofit mission…”
Text: Making a difference
Image: Female staff, speaking on-camera
Audio: “…is making a difference in people’s lives…”
Text: Through excellent patient care
Image: Male physician, speaking on-camera
Audio: “…through excellent patient care.”
Text: Banner Health ©
copyright 2010
