Emergency Care Services

The Emergency department at Banner Estrella Medical Center is proud to serve the emergency care needs of residents in the West Valley.

Featuring board-certified emergency physicians, specially trained nurses and support staff, Banner Estrella’s Emergency department is well-equipped to diagnose and treat specific injuries or illnesses.

At Banner Estrella, we recognize that emergencies are not planned and are often stressful situations. That’s why we’re working hard to make sure any visit to our Emergency department goes as smoothly as possible—as quickly as possible.

To best serve our patients, Banner Estrella uses a process that ensures patients receive the most appropriate care as quickly as possible. Patients experiencing minor injuries or illnesses first receive a rapid assessment before being directed to specific treatment areas inside the Emergency department. They may be directed to a waiting room for additional diagnostic tests or discharged after seeing a physician or physician’s assistant.

Please remember that patients with serious injuries or illnesses are given priority over other patients who may be waiting for care, so wait times may vary based on the type of injury or illness, as well as the number of patients awaiting care.

Communication plays a key role in the success of treatment in the Emergency department. Interpreter services are available at all Banner facilities; please ask a nurse or Emergency department receptionist about these services.