iCare Intensive Care
Banner Gateway was one of the first health care provider in the metropolitan Phoenix to use innovative technology to allows intensive care physicians to remotely monitor patients in multiple intensive care units (ICUs).
Linked to Banner Gateway’s ICU rooms via telemedicine, the eICU®, or iCare system, pairs audiovisual and information technologies with intensive care physicians, or intensivists, back up nurses and other caregivers at the bedside and help monitor ICU patient information 24 hours a day, seven days a week.
Patients or their representatives are informed about iCare prior to admission and may opt out of eICU® monitoring – but most are in favor of the additional care.
A Virtual Doctor
Vital signs, patient information, laboratory data and X-rays from existing patient bedside monitoring devices are transmitted to an off-site iCare facility in near real-time. To further enhance monitoring and communication, there also are video cameras and microphones in patient rooms allowing the iCare team to see and speak directly to patients.
With the iCare, intensivists are able to be virtually at the bedsides of dozens of patients in Banner Health's ICUs in Arizona and Colorado – the specialists however will be working from a remote command center. A key benefit of the iCare system is the ability to pick up and trend nearly imperceptible changes in a patient's condition or vital signs. Because intensive care patients are so medically fragile, this early warning system can help head off life-threatening complications.
When intensivists detect a problem or concern, they can talk live to the caregivers at the bedside via voice and video and discuss treatment and interventions. This timely response can often result in shorter hospital stays with fewer complications for the patient. The intensivist is not a replacement for any caregivers at the hospital, rather an additional practitioner who has access to all the patient's vital signs, medical records, test results, X-rays, and other items found in the medical record.