April 7: Believing in Banner Good Sam
A future Banner Good Samaritan with world-class institutes that bring together world-class multidisciplinary teams nationally recognized for delivering highly coordinated, patient-centered care in a culture of teaching, scholarship and performance improvement ... that is the vision toward which we are building.
Ultimately, that vision is hollow unless patients choose BGSMC every time as the destination for their complex care needs. Each one of you every day helps tell the story of Banner Good Sam that attracts those patients. Below is a letter we received from one of your patients. This letter, like so many others, tells the story that you create every day - a story of taking the time to truly care, taking the time from all the complex task that we all do every day to deliver safe care, to make sure your patients truly feel part of our family. It is this feeling that will keep attracting patients far and wide to experience Banner Good Sam and all its complex services for years to come.
Thank you for your contributions.
Steve Narang, MD, is the chief executive officer at Banner Good Samaritan Medical Center.
"I wish to tell you of one RN that has not been taught how to be a nurse, but has a special kindness toward my well-being. Her name is Gabby. I thank my God for her to be my nurse on night shift 3-7-2014. This person has a special gift from God. I really believe that if you paid her 2 million per year salary - she could not be any better than she is now! Thanks and God bless you.
"To the person who is in charge of this great hospital. I am 60 years old with too much experiences with hospitals. I must say many have a mission statement but this hospital staff totally meets this statement. Everyone I have had contact with from the front door till now, on a scale of 1-10, is and has been a 12 or more. I really mean this and I thank you for your great job in moving this hospital toward perfection on Earth. You need to be commended for you great job here at Good Samaritan. Keep up the good work, 'cause your staff reflects it. Again all I can say about Good Samaritan is WOW and I praise the lord there are Good Samaritans in this troubled world."