Health Professionals at Banner Good Samaritan Medical Ctr.  

Nov. 6: How can you contribute to this Place of Possibilities?

Steve Narang  

Last week I wrote about leadership effectiveness and engagement. I also challenged each of us to begin to “Start with Why” and engage each one of us to contribute toward improvement at Banner Good Samaritan.

In order to encourage ideas and contributions from each one of you, we are launching a new survey, which invites each of you to share your ideas and lead Improvement at Banner Good Samaritan … the “Why” that will bring patients, families, physicians, nurses, pharmacists, respiratory therapists, social workers, techs, culinary, EVS, finance and others to 12th and McDowell.

WE cannot afford to have even ONE disengaged member of our team.

As an example of engagement, last week we had Banner Good Samaritan's inaugural Patient Safety Fair — an example of contributions from each one of you committed to improving our processes of care, so every patient receives the right care at the right time without HARM.

How can YOU contribute to this Place Of Possibilities ?
We have 3,800 employees and 1,800 medical staff. We have one TEAM, one VISION. We need to focus on improvement.

Our focus:

  • To make our hospital safer and our processes more reliable
  • To generate ideas on process improvements in our workplace
  • To developing highly differentiated and coordinated programs
  • To do all this, we need one simple thing: you. What ideas can you share to contribute to this Place of Possibilities called Banner Good Samaritan Medical Center? Banner Good Samaritan provides a unique intersection of clinical care, teaching and research that creates a culture of excellence and continual improvement.
  • This drive for excellence and improvement will cause patients and employees to see Banner Good Samaritan as a continued place of opportunity that they will want to experience.

Submit your idea for improving:

  • Patient and Family Experience
  • Safety and Quality
  • Clinical Outcomes
  • Finances
  • Our Workplace

The Place of Possibilities committee will review submitted ideas and make selections. These will be based on ideas that are aligned with Banner's Strategic Initiatives, Mission, Vision and Banner Good Samaritan goals and that can be implemented in the right place at the right time and create a better patient experience through innovative ideas, process improvement and operational efficiencies. You will receive a status update within 30 days of submittal.

If your idea can be implemented, you will be invited to help with the research, plan design and implementation.

Thank you for submitting your idea and helping to continue to make Banner Good Samaritan an amazing medical center.

Steve Narang, MD, is the chief executive officer at Banner Good Samaritan Medical Center.

Banner Good Samaritan Medical Center
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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