Health Professionals at Banner Good Samaritan Medical Ctr.  

Sept 19: National Rehabilitation Awareness Week

Charlotte Ciudad image  

Great organizations need great leaders. We are lucky to have so many here at Banner Good Samaritan. This week I was able to meet with Charlotte Ciudad, RN Senior Manager, at our very own Banner Good Samaritan Rehabilitation Institute. Clearly we have an incredible program that is highly integrated with all the outstanding services we provide at BGSMC. Let’s learn more about all the Possibilities at Banner Good Sam. Thank you Charlotte and the entire Rehab Team for your daily contributions ...

Steve Narang, MD, is the chief executive officer at Banner Good Samaritan Medical Center.

National Rehabilitation Awareness Week

By Charlotte Ciudad, RN Senior Manager, Banner Good Samaritan Rehabilitation Institute

The week of Sept.15-21 is National Rehabilitation Awareness Week with this year’s theme being “Rebuilding Lives Every Day.” This is exactly what is happening at Banner Good Samaritan Acute Rehabilitation Institute. In 2012 we served 764 patients with various diagnoses with the majority being stroke, brain injury and spinal cord injury. We have a robust team of specialized professionals including rehabilitation physicians, hospitalists, rehabilitation nurses, physical therapists, occupational therapists, speech language pathologists, recreational therapists, neuropsychologists and case managers. Our team has a unique opportunity to intervene at a crucial time during a patient’s recovery to help them and their families understand what the future holds.

National Rehabilitation Awareness Week logoThis year we received a three-year CARF accreditation for the general rehabilitation program as well as specialty accreditation in stroke and brain injury. CARF accredited programs are recognized for meeting the highest industry standards with a commitment to continuous improvement in the quality of its services. We have demonstrated our commitment to a high degree of quality which we use to serve our community through an inter-collaborative team approach to complex patient care management.

We pride ourselves in being a program devoted to assisting our patients in restoring, maintaining and promoting the individual health and functional independence of those we serve with a goal of community discharge. Year-to-date we have discharged 82.6 percent of our patients back into the community compared to the national average of 73.4 percent.

Our work however does not stop at discharge; we establish long-term relationships with our patients. Ninety days after discharge we call our patients to assess whether they have been able to maintain their functional gains three months post discharge. We use a standardized tool called the Functional Independence Measure. Through these calls we have demonstrated that our patients maintain their functional gains at a greater rate than the nation. 

This week a group of us from the Rehab program visited the first, sixth, and ninth floors as well as the CCO office to raise rehabilitation awareness and had the opportunity to meet some amazing staff members. Thank you to everyone who played Rehab Wheel of Fortune and participated in testing your rehab knowledge, you were great! If you have any questions about the services or programs we provide please feel free to contact Dr. Robert Djergaian, Kelly Johnson or myself.


Banner Good Samaritan Medical Center
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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