May 16: Perioperative Services
This morning, I was invited to attend the Perioperative Services weekly Thursday morning meeting. The first item on the agenda was to read the group a letter from a patient who works at a hospital in the Phoenix area but came to Banner Good Sam for surgery.
The letter described in glowing terms the incredible experience in the Perioperative area, describing a highly coordinated experience that highlighted what an incredible “team” works there every day.
As I listened to the letter being read, I watched intently the faces in the room. I could sense a feeling of pride and incredible commitment to grow and differentiate the Perioperative Services here at Banner Good Sam.
As I peered into the eyes of each individual in this room, I saw an unparalleled commitment to grow and improve. This group has gone through a lot of changes in the past few years. And there is no doubt that as our Perioperative Services perform well, so does our entire hospital.
But in this Place of Possibility, we are now looking forward. Today … our Perioperative Department is focused on creating and sustaining a culture where every single person can contribute to the possibilities of creating a place where every talented and experienced surgeon in the Valley wants to come to have their patients cared for by the most experienced, efficient and patient-centered team in the country.
The team is focused on creating a “service-line” approach around key surgical specialties to ensure that everyone collaborates with the surgeon to ensure the right care is given at the right time in the right place.
I walked out of that room this morning feeling so proud of our Perioperative Team. Every day, while most of are still sleeping, they come into work often unnoticed, ready to orchestrate another incredible day to take care of our most complex patients.
Thank you to each one of you for the incredible commitment and dedication you give to our patients at Banner Good Sam. Our surgeons are already noticing an incredible difference in efficiency and the overall culture in Periop.
Together we will build the best perioperative program in the region, state and country, attracting the best surgeons to ensure that Banner Good Sam remains a Place of Possibility.
Steve Narang, MD, is the chief executive officer at Banner Good Samaritan Medical Center.