Health Professionals at Banner Good Samaritan Medical Ctr.  

July 12: Rehabilitation Institute receives CARF accreditation

Steve Narang image  

Today I learned that the Banner Good Samaritan  Rehabilitation Institute received accreditation from CARF (Commission on Accreditation of Rehabilitation Facilities). This is an incredible achievement and validation of the amazing team we have there.

I would like to introduce you to our Medical Director, Dr. Robert Djergaian. We are incredibly fortunate to have his visionary leadership here at Banner Good Samaritan. With his leadership and the amazing team he has with him, the Possibilities for future growth and differentiation for our Rehab Institute are infinite ...

Steve Narang, MD, is the chief executive officer at Banner Good Samaritan Medical Center.

Where there is the need to turn challenge into opportunity

Robert DjergaianBy Robert Djergaian, MD
Medical Director, Banner Good Samaritan Rehabilitation Institute

A 35-year-old male with a wife and two young children has a stroke and suddenly cannot talk or move his right arm and leg; a 65-year-old woman rapidly loses the ability to move her legs well and walk and is found to have pressure on her spinal cord from metastatic breast cancer; a 45-year-old is involved in a motor vehicle accident and is rendered quadriplegic.

These are the types of patients that come through our doors at Banner Good Samaritan Rehabilitation Institute (located in the white building across the parking lot from the tower – a long distance only in the summer heat), looking for ways to cope with total life changes and loss. Our program’s goals are focused on helping these patients regain their health and function while guiding them to a place of restored hope and maximal independence.

These patients are attracted to Banner Good Samaritan Medical Center because of the excellent programs and services such as the acute stroke program, Level I Trauma Center and oncology services. The rehabilitation program focuses on integrating with these key Good Sam programs in order to minimize potential clinical complications, reduce hospital length of stay, restore function and quality of life and return patients to their home and community whenever possible.

The rehabilitation process begins early and requires a comprehensive interdisciplinary team that focuses on the unique needs of our patients. Our staff collaborates closely with the acute care staff to begin planning for the post acute phase of patient’s recovery, both in terms of where and when their needs are best met.

We strive to get patients home directly from acute care as often as possible. We are committed to being good stewards of limited health care resources. 

However, some patients are more effectively served through the acute rehab program at Banner Good Samaritan Rehabilitation Institute. While there, barriers patients face include such diverse problems as pain, weakness, visual deficits, swallowing, cognitive/language problems and depression while still dealing with ongoing medical issues.

The fabric of the program is designed to promote medical stability, optimize recovery, help compensate, provide support, educate and ultimately help guide patients and their families toward regaining health, well-being, quality of life and a sense of control over their future. We also strive to make sure transitions of care go well from acute care through the post-acute continuum which can make such a significant difference in long-term outcomes. Often, our patients will require long-term, and sometimes lifetime specialized follow-up.

What distinguishes our program is the high success rate of returning a very complex group of patients back to a high level of function. By so doing, the 35-year-old gets to go home with his wife and adorable children; the 65-year-old goes home and helps support her husband who just had surgery, smiling for the first time in weeks; and the 45-year-old also goes home and avoids placement in a nursing facility, therefore being able to experience both relief and hope.

Our program and staff has put incredible time and energy this past year into preparing to become accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). The major goals are to make sure the patients we serve receive high-quality services that lead to excellent outcomes while providing the highest level of customer service. We also concentrated on delivering an even higher level of specialty care in two key programs - stroke and brain injury. 

We are pleased to announce that we have received a full three-year accreditation from CARF as a comprehensive rehab program as well as being designated as having stroke and brain injury specialty programs. We are quite proud of this distinctive accomplishment and would like to thank our Banner Good Sam administration for supporting this goal, all the other departments that we depend on to support our work and our staff who put so much work into the preparation and provide excellent care to our patients and by doing so, make a significant difference in their lives.

Banner Good Samaritan Medical Center
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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