Aug. 14: Wound care and coordinated patient care
As we begin to plan for growth of highly differentiated programs around the concept of institutes where clinical care, research and teaching are all integrated into a highly coordinated patient care product, I find great examples everywhere I go.
Last week, I had the chance to tour the Wound Care Program at Banner Good Samaritan. What a great example of a highly coordinated program that integrates multiples disciplines to deliver a patient-centered, reliable product. It clearly takes leadership and engaged teams to make this happen.
Under the leadership of Dr. Dhillon and Mark Loudenslagel, the Wound Care Program Manager, we now have a multidisciplinary team, which includes plastic surgeons, podiatrists, vascular surgeons and others, all with advanced training in wound care for patients suffering chronic, non-healing wounds.
The nurses are nationally certified in wound care by the Wound, Ostomy and Continence Nursing Certification Board. The program also offers access to advanced technology such as Hyperbaric Oxygen Therapy, which is a specialized treatment that accelerates the natural healing process. Hyperbaric Oxygen Therapy is a form of treatment that involves the breathing of 100-percent oxygen under pressure within a controlled chamber. This therapy is a safe and comfortable treatment for a variety of disorders, including diabetic foot ulcers, infections that irreversibly destroy tissue and organs, burns, tissue injured by radiation, carbon monoxide poisoning and smoke inhalation and crush injuries.
A key hallmark of the program is a focus on Care Coordination, highlighted by the use of multiple Case Managers who work closely with the patients and their families to ensure care across the continuum.
If we are to be nationally recognized for our differentiated programs, we must also measure our outcomes and focus on Quality Improvement and Patient Safety. I was impressed by the team’s focus on these areas as demonstrated by BGSMC data of wound healing compared to a national database from 631 facilities.
Along with highly coordinated Clinical Care and a demonstration of outcomes, the team is also clearly focused on scholarly activity, a key aspect of any nationally renowned academic institute. Attached are examples of scholarly work that the Banner Wound Care Team has presented over the years.
The Banner Good Samaritan Wound Care Center is a great example of how great leadership and a highly engaged team can contribute to the Possibilities of creating a nationally recognized and differentiated program. I look forward to seeing how we can support continued growth and development of this unique program that improves outcomes in our patients’ lives …
Steve Narang, MD, is the chief executive officer at Banner Good Samaritan Medical Center.