Services at Banner Good Samaritan Medical Center  

Patient Experience


It is our mission to make a difference in people's lives through excellent patient care. 

If we can answer any questions, accept any compliments, or address any opportunities for improvement, please do not hesitate to contact our Patient Relations department at (602) 839-2134.

If you have a complaint, we want to resolve it as soon as possible. If you have voiced your concern to your care provider and feel it has not been resolved, or if you wish to make a formal complaint, please call Patient Relations at (602) 839-2134.

Banner Good Samaritan Medical Center is accredited by the Joint Commission. To file a formal complaint with the Commission, please contact:

Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard,
Oakbrook Terrace, IL 60181

Thank You for choosing Banner Good Samaritan Medical Center for your health care needs.

Banner Good Samaritan Medical Center
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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