Services at Banner Good Samaritan Medical Center  

Care Coordination

 

At the Banner Good Samaritan Wound Care and Hyperbaric Medicine Center, we believe it serves our patients best when the entire treatment process is well-coordinated.

Scheduling an appointment
Insurance Authorization
Medications and Prescriptions
Help with Wound Care Supplies and Dressings
The Team Approach
Coordinated Care

Scheduling an appointment at the Wound Care and Hyperbaric Medicine Center

Please call (602) 839-6040 to schedule an appointment. Our clinic staff will work with your insurance company and your family doctor to assure services are prior–authorized. When you come to the clinic for your first appointment, please bring all of your medications in a zip lock bag or bring a list of your medications.

We will ask you to complete a medical history before seeing the doctor.  You may wish to print and complete your medical history form and medication form prior to your appointment. 

Insurance authorization for other services

Your doctor may order some tests to help in determining why your wounds are not healing normally. This may include laboratory work, X-rays or other diagnostic studies.

Your doctor may order some services as part of your treatment plan. This may include home health services, consultations with other specialists, therapy services or other supportive care. 

The clinic staff will work with your insurance company and your family doctor and will obtain authorization for these services if needed. We will take care of this for you.

Wound Graphic

Medications and prescriptions

Your specialist may order medications as part of your treatment plan. We can send your prescriptions digitally to your pharmacy of choice. Some medications require an original signature according to state law. These prescriptions can be obtained during your visit to the clinic. 

The doctor will want to be aware of any changes in your medications.  Please let the staff members doctor know when other doctors have prescribed new medications or discontinued any medications.

Help with Wound Care Supplies and Dressings

Your treatment plan may require you to have dressing changes to your wounds between visits to the clinic.  Your insurance may cover the cost of these dressings and many insurance companies have contracted companies who can deliver these dressings to you via mail. We will help to arrange this if it is covered by your insurance. If you do not have this type of insurance benefit, the clinic staff has a list of pharmacies which carry wound supplies.

The Team Approach

For best results we follow a team approach. You know your circumstances and your struggles. We have years of experience providing great service and years of experience working with insurance companies and other specialists in the community. Working together ensures the best possible outcome for you.

When you receive care at the Wound Care and Hyperbaric Medicine Center, you will be teamed with a specialist physician and a case manager. The doctor will assess your medical history and the nature of your wound and will work with you and your loved ones to develop a treatment plan that works for you. 

The case manager will be an equal partner with you and your physician.  The case manager will be available during business hours in case you are experiencing problems between your visits.  The case manager will be available for calls to provide direction to resolve problems and can contact the doctor for further direction. 

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Coordinated Care

Here are some things you can expect if you are receiving care at the Wound Care and Hyperbaric Medicine Center.

  • Assigned with a wound care specialist physician and a wound care trained case manager to manage your treatment plan during your duration of services
  • Availability of other specialists in the clinic to help develop a treatment plan. 

The Wound Care and Hyperbaric Medicine Center at Banner Good Samaritan has specialist physicians from many disciplines who can be consulted to help with your care.

These include specialists in: Family Medicine, Internal Medicine, Vascular Surgery, Orthopaedic  Surgery, Plastic Surgery, General Surgery and Podiatry.

These specialists dedicate a portion of their professional practices to the care of people with wounds and are available to assist your physician in developing a comprehensive treatment plan. 

  • One number to call during normal business hours if you are experiencing problems: (602) 839-6040.
  • Assistance with insurance authorizations for all services ordered by your wound physician. 
  • Prescription management for medications ordered by your wound physician.
  • Assistance in obtaining dressings and other wound care supplies that are affordable.
  • Excellent education related to your wound care problem.

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Banner Good Samaritan Medical Center
1111 E. McDowell Road
Phoenix, AZ 85006
(602) 839-2000
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