Services at Banner Heart Hospital  

Partner in Caring

Partners in Caring



At Banner Heart Hospital and Banner Baywood Medical Center, we pride ourselves on taking excellent care of our patients. Our goal is to make each patient's stay with us as pleasant as possible. With this in mind, we've developed the Partner in Caring Program which encourages a family member or friend to provide additional support during a hospital stay.

What does a Partner in Caring do?
The Care Partner is involved in activities that support a patient's needs. Partner in Caring duties may include: , but are not limited to:

  • Keep family members and friends informed of the patient's progress as desired
  • Assist with the patient's menu selections
  • Read and write letters
  • Assist with personal care such as bathing, grooming and oral hygiene
  • Provide comfort measures such as back rubs and foot rubs, and music or relaxation tapes
  • Provide companionship and assist in maintaining therapy and safety
  • Communicate patient needs and concerns with the physician and staff
  • Ease transition from hospital to home

Care Partner roles will largely be determined by the patient's needs and physical condition. The Care Partner will work with the health care team and patient to personalize duties.

What are the benefits of Partner in Caring?
For the patient, your Care Partner can help enhance your recovery by performing some tasks you might have difficulty completing alone. A Care Partner serves as your advocate and works with you and your health care team to plan your treatment and recovery.

For the family member or friend, serving as a Care Partner is an  opportunity to enhance the quality of care their loved ones receive. Providing direct support for a patient can be very rewarding and satisfying.

Serving as a Care Partner can be a significant responsibility, as well. To thank those who participate in the program, Care Partners receive a 20 percent discount in the cafeteria and a 10 percent discount in the gift shop by wearing their Partner in Caring badges. Each Care Partner will also receive a complementary gift bag.

Who can participate?
All Banner Heart Hospital patients can have a Partner in Caring. This person can be a family member or friend who can assist with certain tasks during a hospital stay.

How do I sign up or get more information?
If you are interested in having a Care Partner or are interested in becoming one, talk with any unit nurse to learn the specific responsibilities of a Care Partner.

Banner Heart Hospital
6750 E. Baywood Ave.
Mesa, AZ 85206
(480) 854-5000
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