About Banner Thunderbird Medical Center  

This is Banner Thunderbird

 
There was a problem embedding the video. Please try again later.
Having trouble viewing the media above?
Get the latest flash player

This is Banner Thunderbird Medical Center Video - Full Transcription

Audio:  Music plays in background throughout video.

Text: This is Banner Thunderbird

Image: Male staff member, speaks on-camera

Audio:  “This is Banner Thunderbird, part of Banner Health. And our nonprofit mission…”

Text: Making a difference

Image: Female staff member, speaks on-camera

Audio:  “…is making a difference in people’s lives…”

Text: Through excellent patient care 

Image: Male staff member, speaking on-camera

Audio:  “…through excellent patient care.”

Images: Three photos exhibiting patient care.

Text: Catrina, Patient

Image: Catrinal, speaks on-camera

Audio:  “Tanner was five weeks premature and so he was needing some special care at Banner Thunderbird NICU. The nurses and the staff just always made me feel extremely comfortable even though it was a really hard situation to be in when you’re so worried about the life of your child.”

Images: Footage of medical staff and patient interaction: a patient using walker is assisted by hospital staff down a corridor; a young patient is comforted by his mother; technicians attend a patient during x-ray procedures; a mother cradles her newborn as the infant’s father looks on.

Narration Audio:  “You can see it in our commitment to our patients. It’s reflected in the eyes of a family whose child has just received the highest quality care available anywhere. And it’s demonstrated in the attitude of the employees and volunteers who love what they do. Our family taking care of your family.”

Images: Three photos of various health care services

Images: Exterior shots of Banner Thunderbird

Narration Audio:  “Nonprofit Banner Thunderbird serves residents living in the Northwest Valley, including Phoenix, Glendale and Peoria.”

Images: Footage of BTMC hospital activity, i.e. nurse checking on patient, two females interacting with child in stroller, father showing aquarium to child, pediatric ER room, mother holding child in bed, lobby of BTMC.

Narration Audio:  “Our highly skilled care givers and state-of-the-art facility, combined with the highest level of customer service, makes us an excellent choice for the care of you or your child. In fact, Banner Thunderbird is one of the leading providers of pediatric care in the Valley and the only West Valley facility with a dedicated Pediatric Emergency Department and Pediatric Intensive Care Unit able to treat children requiring even the highest level of care. In addition to outstanding emergency and pediatric care Banner Thunderbird offers a variety of specialized services including…”  

Texts: (Appearing one after another)
Heart Services
Medical Imaging
General Surgery
Orthopedic Services
Stroke Care
Women & Infant Services

Narration Audio:  “…heart services, medical imaging, general surgery, orthopedic services, stroke care and a comprehensive women and infant services program.”

Images: Three photos of various health care services

Text: Barbara, Employee

Image: Barbara, speaks on-camera

Audio:  “I enjoy working here at Banner Thunderbird first and foremost because of the people. My colleagues and staff members give one hundred percent to the patients and to each other. I’ve been here for twenty-six years and if they didn’t have the love and compassion that they do I probably wouldn’t have been here so long.”

Images: Shots of staff members interacting with each other.

Narration Audio:  “Banner Thunderbird is a national leader in using innovation and technology to help deliver medical excellence. We provide care givers access to our comprehensive electronic medical records system, allowing appropriate and protected computerized access to medical history. This includes prescriptions, lab results, x-rays, and other information that helps ensure you receive the safest and highest quality care possible.”

Images: Interior and exterior shots of Banner Thunderbird; courtyard featuring umbrellas, benches, tables and modern fountain, interfaith chapel.

Narration Audio:  “The soothing, healing environment at Banner Thunderbird campus provides relaxing spaces for meditation and spiritual reflection to support the physical, emotional, and spiritual needs of our patients.”

Images:  Varied footage of staff interacting with patients, i.e. examination and meal time.

Narration Audio: “Other features include all private rooms, room service meals for patients and family members and complimentary pet therapy and spiritual care services.”

Images: Images of staff, patients and various medical equipment and technologies in action.

Narration Audio: “At Banner Thunderbird, we’re deeply committed to providing the highest quality clinical care and an excellent patient care experience to all people in need, whether in our hospital beds, our emergency department, or through outpatient services.”

Text: Tom Dickson
CEO Banner Thunderbird Medical Center

Image:  Tom Dickson, speaks on-camera

Audio:  “Hi. I’m Tom Dickson, CEO of Banner Thunderbird Medical Center. On behalf of all the staff and volunteers, I want to welcome you and let you know that we are honored to have the opportunity to provide you with excellent patient care.”

Images: Tom Dickson, speaks on-camera
Photo of medical staff member conversing with patient 

Audio:  “Please consult your patient guide for helpful information during your hospital stay. If you have questions or concerns, or if we fall short of your expectations, please tell your care giver so we can take immediate steps to correct the situation…”

Text: Patient Relations Coordinator (602) 865-2036

Audio:  “… or call our Patient Relations Department at the number on your screen. Thank you.”

Text: This is Banner Thunderbird

Image: Male staff member, speaks on-camera

Audio:  “This is Banner Thunderbird, part of Banner Health. And our nonprofit mission…”

Text: Making a difference

Image: Female staff member, speaks on-camera

Audio:  “…is making a difference in people’s lives…”

Text: Through excellent patient care

Image: Male physician, speaks on-camera

Audio:  “…through excellent patient care.”

Text: Banner Health ©
copyright 2010

Banner Thunderbird Medical Center
5555 W. Thunderbird Road
Glendale, AZ 85306
(602) 865-5555
Follow Us:  
Twitter IconFacebook IconYouTube Icon
 
 
 
Jump to top links