Banner Thunderbird Medical Center Patient and Visitor Information

If you wish to reach a loved one who is a patient at Banner Thunderbird, please call toll-free at 1-866-55-TBIRD (1-866-558-2473)

• Hotel Listings 
• ATM Machine
• Dining
• Interpreting Services
• Parking
• Smoking Policy
• Spiritual Care
• Visiting Hours
• Wireless Phones

Dining
The Banner Thunderbird Cafe is located on the Lower Level near the A Tower and offers a variety of hot and cold food seven days a week.

• Cafe Ole:
  • 6 a.m. to 1 p.m. 
  • Closed on weekends
• Retro Grill:
  • 6-10 a.m. breakfast
• Grill:
  • 11 .m. to 2 p.m.
  • 3 to 9 p.m.,
  • Midnight to 3 a.m.
• World Fusion:
  • 11 a.m. to 3:30 p.m.
  • 4:30 to 8 p.m.
• Creations:
  • 11 a.m. to 3:30 p.m. 
  • Closed on weekends

Hotel Listings
There are a number of places to stay in areas not far from Banner Thunderbird Medical Center.  Your Service Excellence department can help you find just the right place and directions on how to get there.  Accommodations near Banner Thunderbird

ATM Machine
An ATM machine is located in Banner Thunderbird's cafeteria vending area located on the Lower Level.

Interpreting Services
Patients have the right to request an interpreter in your native language to effectively communicate with your health care providers. Services include:

• Cyracom – a user-friendly patient phone interpreting system covering 168 languages. Language Line is located on all units and is available 24 hours a day.
• Spanish Interpreters--Spanish bilingual interpreters are available Monday through Friday from 7 a.m. to midnight. They are also available Saturday and Sunday from 7 a.m. to 7 p.m.  Interpreters are available on all holidays.  Please ask your nurse to contact our in-house interpreters for assistance.

Parking
Visitors are invited to use the parking structures on the East side (55th Avenue) or South side (Eugie Avenue) of the hospital, not to mention the various lots surrounding the hospital.

Smoking Policy
Banner Thunderbird is a tobacco-free campus. Smoking and the use of tobacco products is prohibited anywhere on the campus.

Wireless Phones
Cellular phones and two-way pagers are permitted in most areas of the hospital. Their use is prohibited in the Emergency Department, surgical areas and any of the hospital's intensive care or critical care units where they might interfere with patient care.