Services at Banner Thunderbird Medical Center  

Personal and Family Support Resources


Partners in Caring
The Partners in Caring Program provides structure and support to any family member or friend who wants to actively participate in a loved one’s care.

Care Partners can assist in personal care tasks such as bathing and grooming, accompany patients to tests and treatments, and fulfill many other duties, depending on the desires and capabilities of both patient and Care Partner. Most importantly, a Care Partner can advocate for a hospitalized loved one and work with the health care team to enhance the healing process.

  • For information about having or becoming a Care Partner, talk with an admissions representative or unit nurse.

I Can Cope Classes
Banner Thunderbird partners with the American Cancer Society to bring the acclaimed I Can Cope educational program to the West Valley several times a year. I Can Cope is a monthly educational classes.

These classes cover subjects such as cancer treatment options and side effects, self-care, emotional wellness, and self-advocacy. Cancer care professionals from a number of disciplines offer answers to participant questions in a relaxed and personalized setting. The classes and program materials are free.

  • For information about upcoming dates and to register call (602) 865-5450.

Support Groups for Adults
Significant learning can take place in an environment of shared experiences. Support groups offer patients a place to learn important information about cancer self-care.

Banner Thunderbird offers regularly scheduled evening support groups for cancer patients, family members, and concerned friends. All groups are open to new members.

General Cancer Support Group

  • 2nd and 4th Wednesday, 6:30 p.m.-8 p.m. Call (602) 865-5450 for information.

Cancer Counseling
Cancer means change, moving from the certain belief in your safety and control in this world to the certain knowledge that you are vulnerable. This realization sends most people into an emotional and spiritual crisis that can be every bit as painful as the physical battle.  Coping skills and relationships that worked in the past can be tested to their limits.

Banner Thunderbird offers confidential, free counseling to any cancer patient or caregiver. The goal of this counseling is to educate individuals about common reactions to the cancer experience, provide new coping skills, improve self-advocacy, and facilitate family communication.

  • Call (602) 865-5450 to learn more about the service or to schedule an appointment.

Grief Recovery Outreach Program
Life presents us with more than 40 different types of loss: death is one, but losing your job, your health, or your family, can also cause grief.

The Grief Recovery Outreach Program is a three month program where participants actively deal with life’s losses as they journey back to wellness. Chaplains lead a proven curriculum where, once a week for 12 weeks, you make small, correct steps toward completing your grief.

  • Course material cost $11. Call (602) 865-6072 or (480) 981-4304 x76705 for a current schedule.

Patient and Family Learning Center and Library
The Patient and Family Library is located on the First Floor of the hospital, just inside the North Entrance. It houses a large collection of cancer-related books, pamphlets, videos and audio taped materials suitable for children and adults.

The library also offers research assistance to patients and families, a CD library and player available for check out to patient rooms, photocopier service, internet access, word processing, models of body organs, and information about community-sponsored events. The library is free to the community and is open from 8:30 a.m. to 5 p.m., Monday through Friday except holidays.

For more information, or to ask about a specific educational resource call (602) 865-2010.

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Banner Thunderbird Medical Center
5555 W. Thunderbird Road
Glendale, AZ 85306
(602) 865-5555
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