Services at Cardon Children's Medical Center  

Visiting the NICU

Visiting the NICU  

The NICU is open 24 hours a day and we encourage parents to spend as much time as possible with their baby.

To protect the privacy of each baby’s health information, we require that parents and visitors not be in patient care areas while nurses are giving report at shift change.  Shift change occurs from 7-7:30 a.m. and 7-7:30 p.m.   We ask that you wait in the Family Waiting Area or in the Family Care Center at these times. If you are staying in one of the private rooms in CCN we ask that you close the room door.

Your baby’s health dictates the number of visitors he can tolerate having at his bedside. The number of people at the bedside, per family, is limited to four. 

As the parent, you may select up to four adults per family who may visit your baby without you, but they are required to show a photo ID. 

Parents/band wearers must show their bands or have photo ID to enter the unit and visit at the bedside.  Only parents/ band wearers may bring visitors to the bedside, but the visitor must be older than 12 years of age and not currently showing signs of illness. Sibling visitation varies with RSV and flu season. 

Visitor Guidelines
All visitors must be quiet and respect the needs of all of the babies and families in the area.  Please refrain from using cell phones in the patient care areas. Visitors and parents/ band wearers may be asked to leave the bedside should any baby’s medical condition require it. 

Washing your hands is incredibly important because it is the best way to prevent your baby from getting an infection.  You should always wash your hands with soap and water before you touch your baby or anything at his bedside.  It is also important to wash your hands with soap and water after changing your baby’s diaper.  After this initial wash and between diaper changes, you can use antibacterial gel to clean your hands as needed, if they are not visibly dirty. 

Premature and sick babies have weakened immune systems and catch infections easily so it is important to protect them from illness as much as possible.  No one should visit your baby if they are running a fever, are vomiting, having diarrhea, have a cold sore, or simply are not feeling well. This protects your baby and all the babies in the NICU.

Staying Connected
We offer CarePages, a free, private Web site that make it easy for you to share information about your baby and share important updates and milestones.   

Cardon Children's Medical Center
1400 S. Dobson Road
Mesa, AZ 85202
(480) 412-KIDS (5437)
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