Our philosophy is to not only meet guest expectations but to exceed them.
The Guest Relations program at McKee Medical Center provides support to patients and their families as they come to McKee for outpatient procedures, to access the emergency department or as a visitor. Volunteers greet each person as he or she enters the outpatient/emergency department entrance and are available to provide assistance as needed.
Guests will receive information about the department from which they are receiving services, and volunteers will check back from time to time to assess their needs. Volunteers can assist individuals who have difficulty walking by transporting them to and from McKee's entrances in a golf cart purchased by the hospital volunteers.