Tips for Volunteers
Some helpful Tips for Volunteers are:
- Know what you want to get out of volunteering. You can volunteer in order to make a contribution, advance your career, meet new friends, gain recognition, or simply enjoy the personal satisfaction that comes from helping others.
- Check the time it takes to do a particular volunteer job. How does the time commitment fit your schedule and lifestyle?
- Think about your skills, interests, and life experiences and how they could be useful in a volunteer setting.
- Be open and honest about your desire for meaningful and satisfying work and the need to have acceptance and respect of the staff.
- Be willing to give and take honest feedback in your volunteer job, and, when necessary, to be an advocate for change.
- Respect confidentiality related to your volunteer placement.
- Most important of all, bring your heart and your sense of humor to your volunteer service, along with the enthusiastic spirit which is, in itself, a priceless gift.
What to Do If...
Even the most seasoned volunteers have questions. This list is comprised of questions and situations that many volunteers have or have found themselves in. Hopefully, it will help you in making decisions that are beneficial to you as well as the hospital.
- What do I do if I will be unable to work my scheduled shift? If you are unable to work on a particular day, it is helpful to give the volunteer department as much notice as possible. As soon as you know that you will be unable to complete a shift, please call 350-6994 and report that you will not be in. You will also be asked to call your area supervisor so that he or she can take your absence into consideration and make staffing changes if necessary. If you are in a position where you have been asked to find your own substitute, you should contact someone on the list of substitutes provided to you. You should call the volunteer office to notify us that you will not be coming to your shift but your substitute will. This will help us keep track of who is responsible for the duties of the position for that day and time.
- What do I do if I want to change my shift time, day or location? If you need to change your shift time, day, or location, for any reason, please contact the Volunteer Department to schedule an appointment to speak with someone regarding the issue. We are happy to discuss options with you and hopefully come to a mutually beneficial decision.
- What do I do if I am having problems with my supervisor or my coworker? If you are having problems with a supervisor, coworker or any other individual while you are volunteering in the hospital, please alert the volunteer department staff to the matter immediately. If you feel threatened or feel as if your safety is in jeopardy, contact security at x4357.
Adapted from Mass General Hospital Tips