Staying Well Informed While in the Hosptial
Marjorie Bessel, MD, is the chief medical officer and practices at Banner Gateway Medical Center.
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Staying Informed Video - Full Transcription
Text: This video is designed to provide accurate and authoritative information in regard to the subject matter covered. It is not intended to
provide professional medical advice or any other professional service. If medical or other professional assistance is required, the services of a competent professional should be sought. Banner Health ©
Audio: Opening Theme Music
Text: Banner Health Presents: Ask The Expert
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Image: Marjorie Bessel, MD, remaining on camera throughout the video, speaks.
Text: Staying well informed while in the hospital
Marjorie Bessel, MD - Chief Medical Officer
Banner Gateway Medical Center
Audio: “I’m Dr. Marjorie Bessel, Chief Medical Officer at Banner Gateway Medical Center. I encourage patients to do several things to help them feel informed during their hospital stay.”
Text: TAKE NOTES
Image: Male physician talks with patient, who is sitting in a chair in examining room.
Audio: “Here’s a helpful list. Take notes. This will help you remember what your doctors have told you and help you keep track of plans for your tests, treatment and medications.”
Text: IDENTIFY KEY CARE PROVIDERS
Image: Female physician conversing with patient, seated on examination table, in examining room.
Audio: “Identify key care providers.”
Text: a HOSPITALIST organizes a patient’s care
Images: Female physician - Close-up of hand holding chest piece of stethoscope
Audio: “During a hospital stay, a hospitalist usually organizes a patient’s care.”
Text: works only in the HOSPITAL
Audio: “A hospitalist is a physician who works only in the hospital…”
Text: responsible for a patient’s overall care
Audio: “… and is responsible for a patient’s overall care. They work with various physician specialists, nurses, and other providers to coordinate care. Ask questions to be sure you understand the role your hospitalist and physician specialist each play in your care.”
Text: MEET YOUR CAREGIVERS
Image: Male patient, seated on examination table, converses with a medical staff member.
Audio: “Meet your caregivers. Be sure to get to know your other caregivers including nurses, therapist and support staff. Understanding everyone’s role in your care makes you a more informed patient and can enhance your recovery.”
Text: DESIGNATE A FAMILY SPOKESPERSON
Image: Male patient in hospital gown and his female relative converse as a team with attending
Audio: “Designate a family spokesperson. This person can actually be a spouse, relative or friend, who serves as the main family communication point for physicians and caregivers.”
Text: ASK QUESTIONS
Image: Female patient shaking hands with female medical staff member.
Audio: “Ask questions. I encourage all patients to ask a lot of questions. Write them down. You have a right to know the answers and you will be a better consumer of health care when you understand your diagnoses, treatment plan and options. A good provider will always take the time to answer your questions.”
Text: ASK FOR PRIVACY
Image: Female medical staff member, seated behind desk, takes notes during conversation with mature woman, also seated.
Audio: “Ask for privacy. The hospital is a very busy place. It is okay to ask your nurse for a few hours of privacy so you can get some sleep – an important part of your recovery. As long as it does not interfere with your medical care, you should be able to get uninterrupted time to rest. Patients who follow these tips often feel more in control of their care and have a better understanding of how they can support their own recovery.”
Text: For more health information from Banner Health experts
Please Visit www.BannerHealth.com or call Banner Health’s Physician Referral & Resource Line at 1(800) 230-CARE (2273)
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