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The visit to your emergency room (at North Colorado Medical Center) on Feb. 25 was actually for my 90- year-old father, Walter Huwa.
The doctor, Mike Fanlon, and nurse/assistants, Jennifer, Essie and Ted were WONDERFUL.
They treated him with respect and kindness, and made sure everything was done to find the issue causing his pain.
Dr. Fanlon was so careful to explain the issues to both my father and his wife and me.
And Ted was exceptional in his customer service, bringing water, hot chocolate, and engaging in patient care and family conversation over the long period of time we were there, which was about six hours. What a great addition to your staff!
Thanks for a great experience.