General Policies and Guidelines
Keeping Track of Your Time
It is very important to record the time you spend volunteering! There are several ways to let us know when you volunteer. You can sign in and out using the touch-screen computers located at either Information Desk or you may sign in at the Volunteer Office. You may also call the Volunteer Office to report your hours. Please remember to record ALL of your volunteer time—this includes travel time, meetings, and training sessions. The accurate reporting of hours is important because it helps us show our progress and growth to the various organizations and entities that we report our statistics to. Volunteer hours keep the program going.
Absences are an inevitable part of volunteering. There will be times it will be difficult for you to make your scheduled time at NCMC. Please contact the Volunteer Office if you are unable to make your assigned time. A call to your department might also be necessary depending on your assignment. Please give as much notice as possible. The Volunteer Services Staff may need your assistance in finding a substitute.
Orientation & On-going Training
It is important for our volunteers to be trained, comfortable, and fully equipped for their volunteer assignment. Orientation must be attended once a year by all volunteers. In addition to orientation, each volunteer will be trained for his/her specific role, and can take advantage of additional training and educational opportunities throughout the year.
Dress Code ~ Personal Grooming
Cleanliness and personal neatness are especially important in the healthcare setting. Volunteers must follow proper dress code and wear their uniform and name badge at all times. Volunteers may wear white, khaki or neutral pants (no jeans). Shoes should be comfortable and if in a patient-care area—closed-in. Be mindful that strong odors of any kind (perfumes, after-shave, smoke, etc.) are unacceptable. In a healthcare environment, we must consider the sensitivities of those around us.
Cell Phone Use
Out of respect for our patients, guests and staff, we ask you not use your cell phone while performing your volunteer duties.
NCMC is a tobacco and smoke-free campus. Tobacco use by anyone – employees, volunteers, medical staff, contract staff, vendors, patients and visitors—is prohibited at all times on the hospital campus and at any of NCMC’s off-site facilities.
North Colorado Medical Center has been a healthcare leader in northern Colorado for over 100 years, committed to high standards for care and healing environments for patients and the tobacco-free policy is one more step in our commitment to providing excellent patient care.
Please feel free to park in any of the visitor lots or use the complimentary valet service if necessary.