Banner Health is committed to providing our communities with accurate information and we recognize the media's valuable role in communicating with our communities.
If you are member of the media and need assistance with a medical interview, patient update or related issue, please use the following call (602) 492-4770.
Requests for Interviews or Photographs
Members of the media interested in conducting interviews or taking photographs of staff, patients, or patients' families must request permission from the Banner Health Public Relations staff. This includes visits to our facilities' campuses for live stand-ups and other external shots on the campus.
Release of Patient Information
The Public Relations staff processes patient update requests from media with the utmost regard for a patient's right to confidentiality guaranteed by the Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the dissemination of consistent, accurate information. Information released to the media will be to the extent permitted by federal and state laws.
Information about the condition of an inpatient, outpatient, or emergency department patient may be released only if the inquiry specifically contains the patient's name. Our list of patient conditions
A patient's or employee's individual wishes for privacy or to participate in media coverage are foremost in this policy. A patient, or the person authorized to give consent, can opt out of providing information altogether.