AHCCCS is conducting a survey to determine its contracted Managed Care Organizations’ (MCOs’) performance and responsiveness to providers.
AHCCCS is asking that providers contracted with each Medicaid MCOs complete the survey to determine your level of satisfaction with MCO Claims, Customer Service, Credentialing, Prior Authorization and Quality Measure and Access to Non-Title XIX/XXI services education.
The survey will be available May 1, 2025 through May 31, 2025.
To complete the survey, or to view the results of past provider surveys, please use this link to navigate to the AHCCCS website at:
https://www.azahcccs.gov/PlansProviders/CurrentProviders/providersurvey.html.
Provider Portal