04/13/2026
AHCCCS is launching the AHCCCS Solutions Center, a new, centralized platform designed to make it easier to connect with AHCCCS and submit requests on behalf of Providers. This webinar will introduce the AHCCCS Solutions Center and walk participants through the initial setup process, helping you get started with confidence.
If you currently communicate with AHCCCS on a regular basis, we strongly encourage you to attend this upcoming training.
This training is a great fit for:
- Providers
- Office staff, administrators, and delegates
- Vendors or partners who interact with AHCCCS on behalf of Providers
During the webinar, AHCCCS will cover:
- What the AHCCCS Solutions Center is and how it supports Provider interactions
- How to create, confirm, and set up your account
- Tips for navigating the platform and understanding what to expect when engaging with AHCCCS
While attendance is not required, it is strongly encouraged to help ensure a smooth transition and to take full advantage of the new AHCCCS Solutions Center.
Register for the Webinar
AHCCCS will hold 2 identical webinars to accommodate capacity and offer flexibility. The first two seminars are focused on all users that will be using the AHCCCS Solutions Center to engage with AHCCCS on behalf of Providers.
AHCCCS Solutions Center for Providers: Session 1
Monday, April 27, 2026,
11:00 AM – 12:00 PM
Getting started with this webinar.
Purpose of the Training:
- New account set-up
- Existing users updating account
- Processes after account set-up
- Requesting access to forms
- Monitoring submitted forms
- Ongoing engagement with AHCCCS after submission
AHCCCS Solutions Center for Providers: Session 2
Purpose of the Training:
- New account set-up
- Existing users updating account
- Processes after account set-up
- Requesting access to forms
- Monitoring submitted forms
- Ongoing engagement with AHCCCS after submission
AHCCCS Solutions Center for Providers: Administrators & Managers
A separate webinar will be focused on Administrators and Managers responsible for granting access to other users within their organization for the purpose of engaging with AHCCCS on behalf of providers.
Thursday, April 30, 2026,
11:00 AM – 12:00 PM
Get started with this webinar.
Purpose of the Training:
- Getting established as an administrator or manager for a Provider
- How to request removal or update of an administrator
- Administrator permissions vs. Manager permissions
- Approving and managing delegate requests
- Viewing your existing delegates in the Portal
AHCCCS Solutions Center for Providers: Session 3
This webinar will be focused on all users that will be using the AHCCCS Solutions Center to engage with AHCCCS on behalf of Providers.
Thursday, April 30, 2026,
3:00 PM - 4:00 PM
Get started with this webinar.
Purpose of the Training:
- New account set-up
- Existing users updating account
- Processes after account set-up
- Requesting access to forms
- Monitoring submitted forms
- Ongoing engagement with AHCCCS after submission
Thank you for your continued partnership as AHCCCS works to enhance Provider support and services.