Welcome to New Provider Orientation

Identification Badges Required on campus 

Stop by Medical Staff Services to obtain your ID badge.  You will need to provide a legible government-issued photo ID card (current driver’s license, military ID or passport). 

Providers, allied health practitioners, residents and students must wear a Banner identification badge while on campus for: 

• Access to restricted areas; 
• Identity verification for patients, staff and others

Your badge should be worn above the waist at all times.

Parking

Designated physician parking is marked to the West side of the facility and throughout the parking lot.  

Provider Lounge

The Provider's Lounge is located on the 1st floor.  It is a key pad entry; please see the Medical Staff office for access.  The lounge offers a place for providers to relax.  A variety of snack items and drinks are available; meals through the cafeteria are available during cafeteria hours at no cost to you.

We want to make it as easy as possible for you to admit your patients to Banner Churchill Community Hospital.

A physician order is required for all patient admissions to Banner Churchill Community Hospital.

Patients may be treated only by providers who have submitted proper credentials and have been duly appointed to membership on the medical staff.

Admitting: 
Hours of operation: 
Monday through Friday from 6:30 a.m.- 5:30 p.m.
Saturday from 8 a.m. - 11 a.m.
Admitting after hours: call (775) 427-3298

Direct admits:
The attending/admitting physician or designee shall call Bed Placement at (775) 427-3298 with the provisional diagnosis prior to their patient’s admission. Providers will be required to submit the following information: 

• patient name 
• birth date 
• sex 
• face sheet
• contact numbers for attending physician or his/her representative

In certain situations insurance information is necessary to ensure prior authorization is received.  A patient placement representative will arrange for bed assignment if a bed is available or will place the patient on a waiting list. If a direct admit is in advance of a procedure, the placement representative keeps the information until the procedure date, but providers should keep in mind there may be delays due to patient census.

Discharging
Discharge planning begins upon admission with an assessment of the patient’s condition and living environment and a review of anticipated needs at the time of discharge. 

The referral process allows for physicians, staff, patients, and families to ask for assistance. Communication and collaboration are an important aspect of the discharge plan. 

For Assistance with Discharge Planning, contact Betsy MacDiarmid, Care Coordinator (775) 867-7034.

Hospitalists 
Banner Churchill Community Hospital provides in-house hospitalist coverage for patients. Hospitalists provide acute inpatient care 24/7, assisting providers on admission and discharge, as well as coordinate care for inpatients during their hospital stay. 

Talk with a hospitalist direct by calling (775) 427-5612

Clinical Performance Assessment & Improvement (CPAI) oversees the Performance Improvement Program, ensures Banner Churchill Community Hospital is compliant with accrediting and regulatory organizations.

The department utilizes department-specific and CPAI departmental data to implement evidenced-based solutions to improve specific departmental and overall hospital quality. The department proactively implements Banner franchise model/best practices and hospital wide solutions in anticipation of quality and risk issues that may impact patient care.

CPAI increases visibility of Banner Churchill Community Hospital’s positive quality outcomes both internally and externally to achieve quality recognition and implements solutions to ensure compliance with the National Patient Safety Goals.

You can reach CPAI from 8 a.m. to 4:30 p.m. Monday – Friday at (775) 867-7004

Banner Churchill Community Hospital offers both on-site medical interpreters and the Cyracom interpretation system to make sure all patients and physicians can communicate effectively and safely.

It is Medical Interpreter Policy to ONLY use the hospital Medical Interpreter, video remote interpreter or telephonic interpreter service contracted by Banner Health for interpreting to patients, patients' family members and physicians.

Interpretation by patient's family, friends, or untrained staff members is prohibited.

When our medical interpreters are unavailable, Banner Churchill enables physicians and staff to use our Cyracom interpretation phone system. Please ask your nurse to connect you to the Cyracom system. 

Note:  Title VI of the federal Civil Rights Act requires that hospitals provide interpreting services to Limited English Proficient. It is Banner Health policy to use ONLY a hospital medical interpreter or telephone service contracted by Banner Health for interpreting to patients, patients’ family members and physicians. Interpretation by family, friends, or untrained staff members is prohibited.