Welcome to New Provider Orientation

Thank you for your interest in applying to the medical staff of Banner Del E. Webb Medical Center. We hope you will find the resources on this site useful and informative.

Completion of both the system and the Banner Del E. Webb Medical Center orientation module is required prior to approval of privileges and can be completed anytime while your medical staff application is in process.

If you have questions or need assistance in completing this orientation module, you may contact Medical Staff Services direct at (623) 524-4010 or send an email.

Please review our Bylaws, Policies, Rules and RegulationsCredentialing  requirements and the Clinical Documentation Improvement Program.

Also, please review other helpful information below. 

Arriving on Campus

Identification Badges Required on campus 

Stop by Medical Staff Services to obtain your ID badge and parking pass. You will need to provide a legible government-issued ID card (current driver’s license, military ID or passport). 

Physicians, allied health practitioners, residents and students must wear a Banner identification badge while on campus for: 

  1. Identity verification for patients, staff and others 
  2. Access to restricted areas;


Covered parking for providers is located on the northeast side of campus and in the Louisa Kellam Center for Women's Health parking lot. Medical Staff Services will provide a parking pass. 

Provider Lounge 

The provider lounge is a private dining area for physician and allied health practitioners. Located on the first floor in the northeast corner of the cafeteria, the provider lounge offers breakfast and lunch Monday to Friday. Grab and Go snack items are always available. Lunch is served from  11 a.m. to 2 p.m.

Medical Staff Services

Medical Staff Services provides administrative support to the Banner Del E. Webb Medical Staff and facilitates communication related to medical staff matters.

Responsibilities include assisting with regulatory compliance, credentialing, peer review, resident/student rotations, continuing medical education, committees, and maintaining current governing documents of the Medical Staff and Allied Health Staff, such as Bylaws, Rules & Regulations etc.

Medical Staff Services is located on the first floor just off the cafeteria hallway, next to the Medical Library and is open Monday through Friday, from 8 a.m. to 4:30 p.m.

You can also contact Medical Staff Services directly at (623) 524-4010 with any questions you may have or to let us know how you would like to become involved in medical staff activities.

How to Admit a Patient

We want to make it as easy as possible for you to admit your patients to Banner Del E. Webb Medical Center. 

A physician order is required for all patient admissions to Banner Del E. Webb  Medical Center. Patients may be treated only by providers who have submitted proper credentials and have been duly appointed to membership on the medical staff.

Direct admits
The attending/admitting physician or designee shall call Bed Placement with the provisional diagnosis prior to their patient’s admission. Providers will be required to submit the following information: 

  • Patient name
  • Birth date
  • Sex
  • Face sheet 
  • Contact numbers for attending physician or his/her representative

 In certain situations insurance information is necessary to ensure prior authorization.

A patient placement representative will arrange for bed assignment if a bed is available or will place the patient on a waiting list. If a direct admit is in advance of a procedure, the placement representative keeps the information until the procedure date, but providers should keep in mind there may be delays due to patient census.

Access after-hours assistance 
Bed placement is available 24 hours a day, 7 days a week. 

However, if you have additional questions or concerns, please contact the House Supervisor on duty by calling 623-524-4000 and requesting “House Supervisor at Banner Del E. Webb”. 
The House Supervisor is available from 6 p.m. to 6:30 a.m. and 8 a.m. to 6 p.m., Monday-Friday, and 24-hours/day on weekends.  

Schedule a Test or Procedure

If you are looking to schedule a test or a procedure for your patient, we have direct contact numbers available for you and your staff to make it as easy as possible.   

Specialty areas that have direct numbers include: 

  • Cardiac Catheterization Lab & Special Procedures
  • OB procedures, C-sections, i.e. NSTs, Amniocentesis, Versions and Labor Inductions
  • Surgical Cases in Main Operating Rooms
  • Endoscopy
  • O/P Therapy 

Banner Del E. Webb Medical Center provides patients with online preregistration. This secure, online system allows patients to  preregister for scheduled visits in advance, at their convenience, from home or office.

  1. Pre-registration must be submitted 48 hours prior to visit. 
  2. Contact Central Scheduling at (480) 684-7500.

Please contact Medical Staff Services at (623) 524-4010 if you have any questions.


Interpreter Services

Banner Policy 9494 prohibits the use of minors, family members, friends or untrained staff to provide interpreting for patients and or family members. 

For safety and clarity, contact a Spanish Medical Interpreter (by submitting your request in AllScripts), use video remote interpreting (VRI) or Cyracom's blue interpretation phone. 

All interpreter contacts must be documented in the patient record. 

Note:  Title VI of the federal Civil Rights Act requires that hospitals provide interpreting services to Limited English Proficients. It is Banner Health's policy to use ONLY a hospital medical interpreter or telephone service contracted by Banner Health for interpreting to patients, patients’ family members and physicians. Interpretation by family, friends, or untrained staff members is prohibited.


Health Information Management Services 

Banner Del E. Webb Medical Center 's Health Information Management Services (HIMS) department can be reached by email or telephone by calling (623) 524-4046.

Other services offered by HIMS include:

  • Dictation/Transcription 
  • Record Completion 
  • Record Completion (OB) 
  • Coding 
  • Release of Information
  • Oncology Registry

Clinical Documentation Specialists

Compliant Documentation Management Program (CDMP) assists the physician, via the documentation clarification and coding process, to provide the most accurate and compliant documentation for each patient. 

Banner Del E. Webb provides Clinical Documentation Specialists (CDSs) to assist physicians by providing the most up-to-date clinical knowledge and Medicare requirements to all documentation options. CDSs also can provide physicians with the impact these options can have on severity ratings. 

CDSs can be utilized concurrently on the floors and will assist the physicians in using compliant language in addition to helping with communication to the hospital coders.

Physician Integration

 Physician Integration is a resource for physicians, advanced practice providers and other office staff members. As a point of contact when you have questions, suggestions or other concerns, physician integration can also assist you with:

  • Integration with Banner Del E. Webb Medical Center leadership, associates, members of the medical staff and community physicians
  • Trouble-shooting and problem resolution as it relates to your medical practice
  • Identification of referral resources and networking opportunities
  • Organizational alignment strategies
  • Alignment opportunities with Banner Health Network (BHN) 
  • Information on community need and recruitment
  • Contacting public relations if there is a particular topic or story you believe would add value as a community presentation, “Ask the Expert”  column, or other media stor

To contact Elizabeth Baker, our director of Physician Integration, please call (623) 524-4518.


Clinical Performance Assessment & Improvement (CPAI) oversees the Performance Improvement Program, ensures Banner Del E. Webb Medical Center is compliant with accrediting and regulatory organizations.

The department utilizes department-specific and CPAI departmental data to implement evidenced-based solutions to improve specific departmental and overall hospital quality. The department proactively implements Banner franchise model/best practices and hospital-wide solutions in anticipation of quality  and risk issues that may impact patient care.

CPAI increases visibility of Banner Del E. Webb's positive quality outcomes both internally and externally to achieve quality recognition and implements solutions to ensure compliance with the National Patient Safety Goals.

You can reach CPAI from from 8 a.m. to 5 p.m. Monday – Friday at (623) 524-4482. In addition, Clinical Specialists are assigned to every medical staff committee and attend all meetings.

Additional Resources

Download and read the PDF document BDWMC Additional Resources to learn about: 

  • Specialty consultations
  • Infection Prevention
  • Security on Campus
  • Laboratory Services
  • Technology