B – UFC/ALTCS works hard to make healthcare better for everyone. We do this by improving care in all the places where our members get help. Our main goals are:
- Safety: We act fast when something goes wrong, help members stay well, and support them when they are healing.
- Good Quality Care: We want everyone to get care that respects their culture and language, especially people with serious health problems.
- Teamwork in Care: We make sure doctors and other healthcare workers work well together.
- Following the Rules: We follow all the healthcare rules set by the government.
- Better Health: We use information to help improve how people feel, both in body and mind.
B – UFC/ALTCS uses smart and proven ways to make care better for all kinds of people.
Our main goals are:
- Checking how well care is working by using known ways to measure it.
- Making sure care respects different cultures and languages.
- Using clear steps to make things better.
- Creating special programs to help people with serious health needs.
- Using research to make healthcare visits better.
- Watching how we’re doing and meeting important standards.
- Helping people feel their best by working together in healthcare.
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