Thank you for being part of Banner – University Family Care/ALTCS.
We have a new Member Portal. The new portal will be simpler to use and will offer better service.
If you already use our member portal:
The old portal will stop working after 8/28/2026. You will need to create a new account in the new portal.
If you have not used our member portal before:
You can set up a new account starting 8/28/2026.
Click here for step-by-step instructions to help you sign up.
Need help?
Call our Customer Care Center at 833-318-4146, TTY 711.
Click here for answers to frequently asked questions.
Please sign up for the new portal. We are here to help if you need it.
Member Portal