PHOENIX (April 7, 2022) -- Scott Nordlund, chief strategy and growth officer for Banner Health, has been named one of Modern Healthcare’s 2022 class of Top Innovators.
Modern Healthcare is a leading health care news publication. It annually recognizes leaders who are driving innovation and leading transformative programs that improve care, achieve measurable results and contribute to the organization’s clinical and financial goals.
“The healthcare industry is undergoing rapid transformation, driven by innovations in digital health technology and demand for alternative care models. This year’s Top 25 Innovators not only have the courage to try new ideas and approaches, but they also have the vision to turn them into tangible improvements in patient outcomes and experiences, population health, efficiency, and cost-effectiveness,” observed Fawn Lopez, Modern Healthcare’s publisher. “Their leadership is an inspiration for us all, and we wholeheartedly applaud their achievements.”
Nordlund has established Banner’s extensive system as a test lab for an array of consumer-focused innovations on a cohesive digital platform, including chatbots for emergency department visits, digital symptom triage, text-based appointment scheduling, and digital therapeutics. In a few short years, he has put Banner ahead of its peers as an active investor in health technology companies. He has also led Banner’s entry into membership-based care – Banner Beyond.
“This recognition for Scott is extremely well deserved. Banner Health counts innovation as an integral part of our culture, and Scott is a key part of that,” said Peter S. Fine, Banner’s CEO. “He and his team have developed an approach to innovation that ensures clear intention and purpose, leaning into Banner’s mission to make health care easier so life can be better.”
Throughout the COVID-19 pandemic, Nordlund has led initiatives to provide care safely for consumers, patients, and staff — such as systemwide telehealth capabilities, virtual waiting rooms, online check-in, and a digital symptom checker. To improve patient engagement, he led the launch of a text-the-CEO program for inpatients to share feedback or raise questions. And to better serve Banner’s workforce, he led the expansion of its intranet (now mobile-accessible) as a central hub to communicate and be informed.
This marks the second time that Nordlund has been recognized among Modern Healthcare’s Top Innovators.
All of this year’s honorees are profiled in this week’s issue of Modern Healthcare at Modernhealthcare.com/awards/top-25-innovators-2022
About Banner Health
Headquartered in Arizona, Banner Health is one of the largest nonprofit health care systems in the country. The system owns and operates 30 acute-care hospitals, Banner Health Network, Banner – University Medicine, academic and employed physician groups, outpatient surgery centers and an array of other services; including Banner Urgent Care, family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming. For more information, visit www.BannerHealth.com.