Banner Health offers only diagnostic testing, which will confirm if you are currently infected with COVID-19. We do not offer antibody testing at this time.
Banner Health has one COVID-19 specimen collection site in Phoenix and two in Northern Colorado.
If you are concerned that you might have been exposed to someone with COVID-19 or are experiencing symptoms such as fever or dry cough, call 1-844-549-1851 (Arizona) or 1-844-549-1856 (Colorado). A member of our team will screen you over the phone and schedule you for an appointment.
Our phone lines are open during the following times:
Please wear a mask to your appointment and bring your health insurance card with you if you have one.
Upon arrival, you will be asked to stay inside your car and sign paperwork stating you agree to be tested and you will self-isolate until you are contacted by Banner with your test results. If you agree to these terms, a Banner team member will swab the inside of your nose to collect a sample. This process will take 5-20 minutes. You can then return home to isolate until we contact you with your results. Results will take roughly 3-5 days.
If your test results are negative, you can return to your normal daily routine if you do not have symptoms. Keep in mind you should remain at home if you are still sick. While you may have tested negative for COVID-19, it is possible you have another illness that could spread to others. Manage your symptoms at home and contact your primary care provider (PCP) if you have any questions or concerns. It is important to remain at home until you have been symptom-free for at least 72 hours.
If your test results are positive, Banner will notify the county and state health departments and provide you with next steps, which could include an additional quarantine period. This quarantine period is extremely important to ensure you do not spread the virus to others.
PLEASE NOTE: Banner’s drive-thru sites will not accept walk-ins. Everyone must be phone screened in advance and scheduled for an appointment. Those who arrive without an appointment will be asked to leave and call in to complete the phone screening process.
If you are exhibiting symptoms of COVID-19 and believe you are experiencing a medical event that requires immediate attention, visit an emergency room for evaluation and treatment. Please wear your own mask to the emergency room or put on a hospital-provided mask immediately upon arriving to protect other patients, visitors and health care workers.
COVID-19 specimen collection may be available at Banner clinics, urgent cares and emergency rooms. This is based on test kit availability, and only those who meet criteria will be tested. Please contact your PCP to determine if in-person evaluation or testing might be necessary.
If you have scheduled an appointment at a Banner clinic and are experiencing symptoms of COVID-19, please call ahead to notify the clinic of your arrival. They will provide you with instructions to safely enter the building.
If your PCP is unable to see you, or you do not have a PCP, we are here to help at our urgent care or emergency care locations. Please wear your own mask or put on a hospital-provided mask immediately upon arrival to protect other patients, visitors and health care workers.