Get news alerts

Banner Health intranet recognized as one of world's best

Employee site cited for its promotion of unity, inclusivity, and accessibility 

FREMONT, Calif. (July 13, 2022) – Banner Health has been recognized as having one of the world’s 10 best employee intranets by user experience research firm Nielsen Norman Group.

It is the 22nd year the well-known firm has held its contest.

“Intranets can be a conduit for unifying many corporate offices, teams, and individuals,” said UX pioneer and expert Jakob Nielsen, principal, Nielsen Norman Group. “Several of the 2022 Intranet Design Annual winners leveraged the intranet to help unify people at the organization.”

Seven of the 10 winning teams are headquartered in the United States, one in Italy, one in Singapore, and one in Spain. Some of the more well-known winners on the list include IBM, The Estee Lauder Companies Inc. and Princeton University.

“We're honored to receive this award. It reflects Banner's commitment to not only digital enablement for patients and customers, but to empowering our workforce of caregivers with digital experiences they deserve,” said Tyson Henrie, digital workforce senior director at Banner. 

Some of the common themes among this year’s winning intranets are making it easy for a diverse workforce to relate to one another, the organization, and their customers as well as using site analytics, surveys, and benchmark user tests to track intranet improvement.


About Banner Health

Banner Health is one of the largest, secular nonprofit health care systems in the country. In addition to 30 acute-care hospitals, Banner also has an academic division, Banner – University Medicine, and a partnership with one of the world’s leading cancer programs, Banner MD Anderson Cancer Center. Banner’s array of services includes a health-insurance division, employed physician groups, outpatient surgery centers, urgent care locations, home care and hospice services, retail pharmacies, stand-alone imaging centers, physical therapy and rehabilitation, behavioral health services, a research division and a nursing registry. To make health care easier, 100% of Banner-employed doctors are available for virtual visits, and Banner operates a free 24/7 nurse line for health questions or concerns. Patients may also reserve spots at Banner Urgent Care locations and can book appointments online with many Banner-employed doctors. Headquartered in Arizona, Banner Health also has locations in California, Colorado, Nebraska, Nevada and Wyoming. For more information, visit


.About Nielsen Norman Group

Nielsen Norman Group ( in an evidence-based user experience, training and consulting firm that advises companies on how to improve the bottom line through human-centered design of products and services. NN/g founders Jakob Nielsen, Don Norman, and Bruce "Tog" Tognazzini are world-renowned user experience experts who were advocating for human-centered design and user experience long before it became popular to do so. Founded in 1998 and headquartered in Silicon Valley, NN/g evaluates interfaces of all kinds and guides the critical design decisions that make websites, applications, intranets, and other enterprise apps and products achieve their full potential for businesses and their users.



Awards Banner Health

For further information contact us at: [email protected]