B – UFC/ALTCS Quality Improvement (QI) Program includes:
Support in analytics and resources
Multiple collaborative QI activities
Reporting relationships between the QI committee and the QI staff
Delegate QI activities
Collaborative QI activities
Monitoring and improving performance measures related to behavioral health
Physician designation within the QI program for participation and advising the QI committee
Outlines cultural and linguistic needs
Goals of the Quality Improvement Program:
Yearly planned Quality Initiative (QI) activities and objectives for improving quality and safety of clinical care, quality of service, and member experience
Performance Improvement Projects (PIP) designed to enhance the quality of care for our members
Time frame for each activity's completion
Staff members responsible for each activity
Monitoring of previously identified issues
Staff members responsible for QI activities
Annual evaluation of the effectiveness of the QI program through comparison of performance measure outcomes