If you have a concern with any part of your health care, healthcare providers or you would like to complain about Banner Medicare Advantage, please call our Customer Care Center. If you need assistance filing your complaint or an appeal a Customer Care Representative can assist you.
You may also submit an appeal or complaint in writing at the address below.
Banner Medicare Advantage
Attn: Grievance & Appeals Department
2701 E. Elvira Road, Tucson, AZ 85756
Fax: (866) 465-8340