Star Ratings

Back To Banner Prime 2024 Plan Materials

The Medicare Program rates all health and prescription drug plans each year, based on a plan’s quality and performance. Medicare Star Ratings* help you know how good a job our plan is doing. You can use these Star Ratings to compare our plan’s performance to other plans.

The two main types of Star Ratings are:

  1. An Overall Star Rating that combines all of our plan’s scores.
  2. Summary Star Rating that focuses on our medical or our prescription drug services.

Some of the areas Medicare reviews for these ratings include:

  • Feedback from members about the plan’s service and care
  • The number of members who left or stayed with the plan
  • The number of complaints Medicare got about the plan
  • Data from doctors and hospitals that work with the plan 

*Star Ratings are based on 5 Stars. Star Ratings are assessed each year and may change from one year to the next.