Member Data

Banner Medicare Advantage actively collects data to better understand how our members use healthcare.

Why we collect this information:

  • Banner Medicare Advantage wants to make sure that all our members get the best care possible.
  • We want to better understand our members.
  • We want to identify their health needs. 
  • The data we collect includes race and ethnicity (REaL) data as well as sexual orientation and gender identity (SOGI) data. 
  • We ask for this information so that we can review the services that all members receive to make sure that everyone gets the highest quality of care.
  • The data will be used to:
    • Identify where services fall short for anyone.
    • Identify gaps in our network.
    • Identify training needs for our staff and network.
    • Identify the need for new services.
    • Identify the need for new providers.
  • The data will NOT be used to:
    • Authorize services.
    • Deny services.