Language Needs

Banner Medicare Advantage makes sure its members can understand and use the healthcare system. This can be hard for people who don't speak English well.

Helping Members in Their Language

Most Medicare members have listed English as their primary language. Spanish is the second most common language. The chart below contains data about our members’ language preference.


Using Interpreters

Interpretation & Translation Services

Banner Medicare Advantage offers Interpretation & Translation services for its members. If you need these services, you can call our Customer Care Center.

  • Interpretation: This means spoken words are translated from one language to another.
  • Translation: This means written words are translated from one language to another.
  • If you need written materials in different formats, we can provide them.