Learn About OIFA

Advocacy & System Navigation

OIFA extends supports to individuals and their families as they navigate the health care system. We offer support and guidance wherever and whenever it is needed.  

Be Your Own Advocate:

  • Voice: You are your best advocate. Speak up to ensure that you receive the medical and behavioral health services that you need. You are a vital part of a service delivery team and an
    equal partner in the planning and delivery of services.
  • Choice: You have the right to request covered services and choose where to receive these services within your network.
  • Be Involved: You have a right to be actively involved in the service planning process. The plan focuses on you and your needs. You can ask your OIFA Team about your covered service options.

2023 OIFA Brochure     English | Español

Need further advocacy support and guidance?

Connect with Banner – University of Family Care/ACC (B – UFC/ACC) by email at: [email protected]