Welcome to Banner Goldfield Medical Center

We would like to extend a warm welcome on behalf of Administration and the Medical Staff at Banner Goldfield Medical Center.

We value you as a partner to work together in furthering our mission of making health care easier, so life can be better. We welcome your involvement as we cultivate a positive environment of teamwork, growth and cooperation for our patients, health care providers and associates.

We look forward to you sharing your expertise and ideas by participation in Medical Staff department meetings and encourage you to become involved in other standing committees.

This Orientation Program has been developed to provide you with valuable information regarding how to navigate through our facility and find the people who can assist you. Please review the valuable information provided below as well as the following: 

We are here, along with Medical Staff Services, to ease your transition to Banner Goldfield, and look forward to an exciting journey together!


Sharon Lind
Chief Executive Officer

Identification Badges Required on Campus

Stop by the Medical Staff office at any Banner hospital to obtain your ID badge. You will need to provide a legible government-issued ID card (current driver’s license, military ID or passport).

Providers, allied health practitioners, residents and students must wear a Banner identification badge while on campus for:

  • Access to restricted areas;
  • Identity verification for patients, staff and others

Medical Staff Services provides administrative support to the Banner Goldfield Medical Staff and facilitates communication related to medical staff matters.

Responsibilities include assisting with regulatory compliance, credentialing, peer review, committees, and maintaining current governing documents of the Medical Staff and Allied Health Staff, ie. Bylaws, Policies, Rules and Regulations.

Medical Staff Services is located in the Administration suite at Banner Ironwood and is open Monday through Friday, from 8 a.m. to 4:30 p.m.

You can also contact Medical Staff Services direct at (480) 394-4066 with questions or to let us know how you would like to become involved in medical staff activities.

Medical Staff Director: Leslee DuFrain, BSHA, CPCS, CPMSM


If you are looking to schedule a test or a procedure for your patient, we have direct contact numbers available for you and your staff to make it as easy as possible. 

Specialty areas that have direct numbers include: 

  • Outpatient procedures including medical imaging, PICC line insertions and ECHO at (480) 684-7500  
  • Surgical Cases in Main Operating Rooms â—¦Day of and future surgeries (480) 394-4202
  • Endoscopy â—¦Day of and future procedures (480) 394-4202

Information for Physicians - Frequently Asked Questions

1. What is Emergency Management?
The role of Banner’s Emergency Management department is to help prevent/mitigate, prepare for, respond to, and recover from scheduled and unscheduled events which could adversely affect our staff, facilities or our ability to provide patient care.
2 How does Emergency Management work at Banner Goldfield Medical Center?
Banner Goldfield uses the hospital incident command system (HICS) during all incidents and events. The hospital command center (HCC) is normally in the administrative board room unless otherwise stated. The program is overseen by the Emergency Management Program Manager.

3. What is the role of the physician during a disaster?
Primarily that of treatment in the various treatment areas. There may be other duties directed by the CMO and/or medical staff leadership.

4. Who would the physician contact at the hospital during an emergency?  How?
The Chief Medical Officer (CMO) and notify the medical staff office of your availability.

5. How would the physician be contacted if a disaster occurred?
The medical staff office will contact you in the event of a disaster.

6. What disaster training is available for physicians?
Specific emergency management training is available through the Banner Learning Center and the NIMS independent study program. For additional resources contact the Emergency Management Coordinator.

7. Where should the physician go during a disaster?
Report to Multidisciplinary Conference Room for assignment.  

8. How can physicians become more involved with the Emergency Management?
Physicians are encouraged to attend the emergency management meetings and participate in the various exercises.

9. Where can physicians go for more resources about Emergency Management, disaster response and preparedness?
There are numerous resources on family and office preparedness on the Banner website available for download. View the resources available.   

If you have additional questions, please contact the Emergency Management Coordinator at (480) 543-2610. 

Banner Goldfield Medical Center offers the Cyracom interpretation system to ensure all patients and physicians can communicate effectively and safely.  

Interpreting services for American Sign Language for Hearing Impaired or Deaf patients are also offered.  Please ask your nurse or Health Unit Secretary to connect you with these services.

Note:  Title VI of the federal Civil Rights Act requires that hospitals provide interpreting services to Limited English Proficients. It is Banner Ironwood’s policy to use ONLY a hospital medical interpreter or telephone service contracted by Banner Health for interpreting to patients, patients’ family members and physicians. Interpretation by family, friends, or untrained staff members is prohibited.

Since Banner Goldfield Medical Center is an all electronic medical records facility, Medical Records, or Health Information Management Services, can be reached by email or telephone. 

You can contact HIMS directly at (480) 733-3305.

Other services offered by HIMS include:

  • Dictation/Transcription: 747-3700 (in-house) or 1-866-924-9551 
  • Record Completion:  (480) 394-4151
  • Coding: (480) 733-3305 (Fax (480) 733-3470) 
  • Release of Information: (480) 394-6699
Banner Goldfield Medical Center wants everyone to be safe on campus. Our Security patrols 24/7, offering both internal and external support to providers, patients, associates and visitors. 

If you observe suspicious conduct or behavior while on hospital property or if you or someone else is the victim of a crime, call security dispatch at (602) 747-4400.

Here are some top Security questions for providers.

What is a provider's role in a fire emergency?  
We ask all our associates, support staff and providers to utilize the RACE acronym when confronted by a fire situation. RACE stands for:

  • Rescue those in immediate danger 
  • Alarm by activating the nearest fire alarm pull station and dialing 1-6666. 
  • Contain the fire by closing all doors and windows to prevent the spread of smoke and fire. 
  • Extinguish the fire if safe to do so, otherwise Evacuate

In addition, it's important that all providers know how to use a fire extinguisher. Think the PASS acronym: 

  • Pull the pin 
  • Aim at base of fire 
  • Squeeze the handle 
  • Sweep back and forth

Medical gas shutoff valve locations vary depending on department, but are labeled and typically located in corridors/hallways. Under authorization of the House Supervisor, Facilities and Respiratory Services are the only departments permitted to shut off medical gas valves. Contact the House Supervisor to call a Code RED as soon as you are alerted to a fire in your area. 

What you should know for disasters

As a physician, it is important for you to know a few things regarding our response to disaster situations:

  • The hospital operates under the Hospital Incident Command System (HICS). The system was designed to help hospitals respond to emergency situations that occur on or near the hospital campus. The incident command room where the core members of the HICS team will be located is the Large Conference Room. Under the HICS structure, the adult house supervisor will be the individual in charge of running incident command. 
  • You may be asked by Medical Staff Services or the Chief Medical Officer to help the hospital in the event of a disaster. The requests can range from discharging your patients to assisting with something outside of your normal area of practice. 
  • If you have any questions during an emergency management situation, you can call Clinical Care Operations.

If you are interested in finding out more about the hospital’s incident command structure, please contact our Chief Medical Officer..

What is a provider's role during disasters?
The medical staff leaders assist with identifying volunteer providers as necessary, and provide oversight of the professional performance of volunteer practitioners who receive disaster privileges through: 

  • Direct observation 
  • Mentoring 
  • Clinical record review