Frequently Asked Questions

Having the right primary care doctor for your health journey is important. We’re here to guide you through your options so you feel empowered to find the best partner for your care needs.

Learn more about our primary care services with our most frequently asked questions.

Q: Can I choose my provider?
A: Yes, you do have the option to choose your provider for your visit.

Whether you already have a primary care doctor you’re comfortable with, or are looking for a new primary care doctor, our providers are friendly, caring and ready to support you and your loved ones.

It’s important to note, there are a variety of doctors who can act as a primary care provider for you and your family. Learn more about your provider options. {Link to 3.0 Primary Care Services}

Q: Where can I find a primary care provider?
A: Many different types of doctors can act as your primary care provider. Learn more about our primary care services and options here. {Link to 3.0 Primary Care Services}

Find the right primary care provider for you:

Q: How do I choose a provider?
A:
When you have found a provider you like and wish to schedule an appointment, click “Book Appointment” on the right-hand side of their profile on Find A Doctor. This will provide more information, including a phone number, so you can schedule your initial visit.

Q: Why do I need a primary care physician?
A:
Your primary care provider is your partner on your health journey. They can make recommendations, track your care journey and support you as health needs arise. It is important to have a primary care physician to maintain your health and prevent any issues or conditions.

Your primary care physician can monitor your health and medication from year to year, and they are your first point of contact for health.

Q: How often should I make an appointment with my primary care provider?
A:
You should consider seeing your provider once a year to maintain your health. At this appointment, your provider will conduct a wellness exam and may ask you questions about your health.

Additional appointments may be needed if any conditions, symptoms or needs arise.

Q: What do I need to bring to my first primary care appointment with a new provider?
A:
As you get ready for your first primary care visit, bring any historical medical records, immunization records and insurance information.

If you have additional questions about primary care services, contact your provider.