Banner Health
Making healthcare easier

Welcome to New Provider Orientation

We would like to extend a warm welcome on behalf of Administration and the Medical Staff at Banner Casa Grande Medical Center.

We value you as a partner to work together in furthering our mission of making health care easier, so life can be better. We welcome your involvement as we cultivate a positive environment of teamwork, growth and cooperation for our patients, health care providers and associates. 

We look forward to you sharing your expertise and ideas by participation in Medical Staff department meetings and encourage you to become involved in other standing committees.

This Orientation Program has been developed to provide you with valuable information regarding how to navigate through our facility and find the people who can assist you.  Please review the information below as well as well as the following:

If you have questions or need assistance, please call Medical Staff Services at (520) 381-6371. 

Identification Badges Required on Campus

Stop by Human Resources to obtain your ID badge. You will need to provide a legible government-issued ID card (current driver’s license, military ID or passport).

Providers, allied health practitioners, residents and students must wear a Banner identification badge while on campus for:

  • Access to restricted areas
  • Identity verification for patients, staff and others


Physician parking areas include:

  • Spaces in the large, east area parking lot.

Campus Map

Download a campus map that includes our designated parking information.

Provider Lounge

The provider lounge is where the food is served for physicians and allied health practitioners. Food is intended to be consumed in the lounge, which is near the Cafeteria on the first floor. The provider lounge offers continental breakfast and hot lunch, as well as snacks throughout the day.

Breakfast is served Monday – Friday, 7 – 9 a.m.

Lunch is served Monday – Friday, 11 a.m. – 2 p.m.

Not open on holidays.


Medical Staff Services provides administrative support to the Banner Casa Grande Medical Center staff and facilitates communication related to medical staff matters.

Responsibilities include:

  • Assisting with regulatory compliance
  • Credentialing
  • Peer review
  • Committees
  • Maintaining current governing documents of the Medical Staff and Allied Health Staff, ie. Bylaws, Policies, Rules and Regulations.

Medical Staff Services is located on the second floor of the facility and is open Monday through Friday, from 8 a.m. to 4:30 p.m.

You can contact Medical Staff Services directly with any questions you may have or to let us know how you would like to become involved in medical staff activities.

Credentialing Specialist: Kim Jones
(520) 381-6347


Direct Admits: 

Call the Placement Representative in CCO at (520) 381-6571.


Banner Casa Grande Medical Center provides in-house hospitalist coverage for patients. 

Hospitalists provide acute inpatient care 24/7, assisting providers on admission and discharge, as well as coordinating care for inpatients during their hospital stay. 

Banner Casa Grande Medical Center offers the following language services for Limited English Proficient (LEP) patients:

  • Interpreting services for American Sign Language for hearing impaired or deaf patients 
  • Over-the-Phone interpretation services available in more than 160 languages (Cyracom blue phones) available 24/7 
  • (TDD/TDY) equipment to support hearing impaired needs available 24/7

Please ask your nurse or Health Unit Secretary to connect you with these services. BCGMC offers these services because patients have the right to receive care and discuss healthcare information in the language of their preference.

Federal Law, such as Title VI of the Civil Right Act, and The Joint Commission state that we have to take reasonable steps to help Limited English Proficient patients. When we do not abide by these standards, it can be construed as violating the law, this is called “National Origin Discrimination.” Moreover, Banner Policy 9494 on Interpreter Services, states that  Professional Medical Interpreters should be used instead of any bilingual staff or family member.  Professional Interpreters are subject to specific codes of conduct, standards of practice, and are well-trained in the skills, ethics, and subject-matter language.