Banner Health
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Welcome to New Provider Orientation

Thank you for your interest in applying to the medical staff at Banner Payson Medical Center. We hope you will find the resources on this site useful and informative.

Please review the valuable information provided below as well as the following:

Completion of both the Banner Health system and the Banner Payson Medical Center orientation module is required prior to approval of privileges and can be completed anytime while your medical staff application is in process.

Please review and become familiar with the information provided below.

If you have questions or need assistance in completing this orientation module, you may contact Medical Staff Services directly at (928) 471-1273.

Identification Badges Required on campus 

Stop by Medical Staff Services  to obtain your ID Badge. You will need to provide a legible government issued ID card (current driver’s license, military ID or passport).  Physicians, allied health practitioners, residents and students must wear a Banner identification badge while on campus and should be worn above the waist.


Provider parking is available north, east, south and west campus parking.

Physician Lounge

  • Location – In the Administration building across the hall from Medical Staff Services.
  • Brief Description of Amenities/Services – The provider lounge offers mini-fridge with snacks, drinks, and flat screen television.
  • Hours of Operation/ Access and Availability – 24/7 access with code on key pad.


Banner wants everyone to be safe on campus. Our Security patrols Banner Payson Medical Center and Banner clinics. Banner Security offers both internal and external support to providers, patients, associates and visitors.

If you observe suspicious conduct or behavior while on hospital property or if you or someone else is the victim of a crime, call security dispatch at (480) 296-1365. 

Medical Staff Services provides administrative support to the medical staff and facilitates communication related to medical staff matters.

Responsibilities include assisting with regulatory compliance, credentialing, peer review, resident/student rotations, continuing medical education, committees, and maintaining current governing documents of the Medical Staff and Allied Health Staff: Bylaws, Policies, Rules and Regulations.

Medical Staff Services is located in the Administrative building  and is open Monday through Friday, from 8 a.m. to 4:30 p.m.

You can also contact Medical Staff Services direct at (928) 471-1273 with any questions you may have or to let us know how you would like to become involved in medical staff activities.

Medical Records or Health Information Management Services) (HIMS):  

Banner utilizes Cerner for electronic medical record documentation. Medical Records, or Health Information Management Services (HIMS), can be reached directly at (928) 471-1243.  

Other services offered by HIMS include:

  • Dictation/Transcription: 1 (866) 924-9551 
  • Record Completion: (928) 471-1249
  • Release of Information: (928) 471-1243

Clinical Documentation Specialists:

Compliant Documentation Management Program (CDMP) assists the physician, via the documentation clarification and coding process, to provide the most accurate and compliant documentation for each patient.

Banner Payson Medical Center provides Clinical Documentation Specialists (CDSs) to assist physicians by providing the most up-to-date clinical knowledge and Medicare requirements to all documentation options. CDSs also can provide physicians with the impact these options can have on severity ratings.

CDSs can be utilized concurrently on the floors and will assist the physicians in using compliant language in addition to helping with communication to the hospital coders.

You can reach the Clinical Documentation Specialists at (602) 645-0178. 

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